Showroom Host/Receptionist

Marshall Motor Group; Preston; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Life assurance & pension scheme

Discounts on car purchase, servicing &

Access to exclusive shopping and life\

25 days' annual leave + bank holidays

Referral bonuses up to £2,000

Job summary

Marshall Motor Group is hiring a Receptionist for the Mercedes-Benz Preston site. You’ll be the friendly face, greeting guests and answering calls, and you’ll support the team as the first point of contact to ensure a smooth customer experience.

This full-time role covers 45 hours per week, Monday to Friday, 8am–6pm. In return you’ll receive generous leave, life assurance, a contributory pension, staff discounts and a clear development path within a large automotive group.

Qualifications

• Friendly, with a confident approach to customer service.
• Clear communication skills, in person and on the phone.
• Basic IT skills and an eye for organisation.

Responsibilities

• Welcome all customers and visitors with professionalism and warmth.
• Manage inbound calls and direct queries appropriately.
• Keep reception areas organised and presentable.
• Support with light admin and occasional customer service tasks.

Skills

Customer service

Communication

IT skills

Organisation

Job description

About The Role

Receptionist - Brand + Location

Receptionist
Marshall Mercedes-Benz Preston
£29,741 | 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car purchase, servicing & more; Access to exclusive shopping and lifestyle perks.
Full-time | 45 hours per week | Monday - Friday | 8am - 6pm

Be the face of Mercedes-Benz of Preseten. Welcome everyguest like they're part of something special - because they are.

We believe every journey starts with a great firstimpression, and that's where you come in. As our receptionist, you'll be thewarm, friendly voice and face that sets the tone for every customer experience.From greeting guests to supporting the team behind the scenes, your role helpskeep everything running smoothly.

In this role:

• You'll welcome all customers and visitors with professionalism and warmth
• You'll manage inbound calls and direct queries appropriately
• You'll keep reception areas organised and presentable
• You'll support with light admin and occasional customer service tasks

We're looking for:

• Someone friendly, with a confident approach to customer service
• Someone with clear communication skills, in person and on the phone
• Someone with basic IT skills and an eye for organisation
• Most importantly, someone who takes pride in delivering a positive experience for every customer, every time.

About us:

At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of theConstellation Automotive Group, home to some of the most well-known brands in the automotive industry, includingwebuyanycar, cinchandBCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred aroundintegrity,respectandinnovation.

We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career – and our company – forward.

What will we offer you for your commitment to us?

• Full tailored training:A selection of digital learning, including mandatory modules to prepare you for your role and optional content for your ongoing development.
• Career development:Ongoing manufacturer training and development pathways across the Group.
• Financial security:Life insurance and a contributory pension scheme.
• Exclusive perks:Discounts and rewards via a dedicated employee platform.
• Referral bonuses:Up to £2,000 for successful referrals.

At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees. This includes promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.