Showroom Host

Lookers Motor Group Limited; Newcastle upon Tyne; On-site; Full time

Job summary

Join a leading motor vehicle retailer as a Showroom Host at Newcastle Audi. You will be the first point of contact for customers, ensuring a welcoming environment and providing exceptional service. If you are warm, empathetic, and enjoy helping others, this role is perfect for you. You'll contribute to a positive team atmosphere while maintaining high standards in a busy dealership. Enjoy a competitive hourly wage and an industry-leading benefits package.

Benefits

Enhanced holidays that increase with service

Eligibility for car schemes

Critical illness cover after 2 years

Life Assurance

Smart Health – 24/7 support

Enhanced paid maternity, paternity, and adoption leave

Qualifications

• Experience in a similar role is desirable.
• Excellent communication skills are essential.

Responsibilities

• Being the first point of contact for customers.
• Ensuring the dealership is tidy and well presented.
• Assisting with general administrative duties.

Skills

Communication

Organizational Skills

Professionalism

Job description

Newcastle Audi

Monday - Thursday 8.00am - 5.00pm.

£12.21 per hour

At Lookers Newcastle Audi, we have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a Showroom Host. As a Showroom Host, you will be the first point of contact for our customers and play a crucial role in providing a world-class experience.

Our reception team, or as we sometimes like to call them, Showroom Hosts, are passionate about delivering first-class customer experiences. They let their warm, friendly personalities shine through during each customer interaction. If you enjoy going above and beyond for customers, then this is the right place for you!

Responsibilities

1. Being the first point of contact for our customers.
2. Ensuring the dealership is kept tidy and well presented at all times and that customers are taken care of.
3. Contributing to a happy, positive working and team environment.
4. Assisting with general administrative duties in the dealership with accuracy and attention to detail.
5. Customer-facing role requiring work over the phone and via email.
6. Maintaining the highest levels of professionalism.

Qualifications

You will take pride in maintaining high standards to keep our showroom tidy and welcoming. Excellent communication skills are essential, and you should be able to demonstrate confidence and assertiveness when dealing with people. A warm, empathetic, and friendly manner, along with an approachable and professional attitude, are important.

Experience in a similar role, managing a variety of responsibilities, along with strong organizational skills and attention to detail, is also desirable.

About Us

Lookers is proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers across over 150 franchised dealerships nationwide. We value our employees' hard work, flexibility, and commitment, offering an industry-leading benefits package, including:

• Enhanced holidays that increase with service
• Eligibility for our car schemes
• Critical illness cover after 2 years and Life Assurance
• Smart Health – 24/7 support
• Enhanced paid maternity, paternity, and adoption leave

For some roles, a company car and additional earning potential through commissions or bonuses are available.

We invest in manufacturer brand and management training to support career development and celebrate success through our annual Lookers Excellence Awards. We are an equal opportunities employer committed to a discrimination-free, inclusive work environment where everyone can reach their full potential.

Successful applicants will undergo relevant employment checks, including verification of recent employment, address, credit history, criminal record, and driving license, prior to starting.

If your skills and experience match our requirements, please apply today. Our Talent Acquisition Team will be in touch.