Showroom Host

Park's Motor Group; Carlisle; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits as a Showroom Host at a leading independent motor group. In this role, you will be the first point of contact for customers, delivering exceptional service and creating a lasting impression. Your responsibilities will include managing telephone enquiries, supporting sales administration, and ensuring a welcoming environment for guests. Join a family-owned business that prides itself on exceeding customer expectations and offers a range of benefits for you and your family, including industry-leading discounts, wellbeing assistance, and a company pension scheme. This is your chance to be part of a dynamic team in a thriving industry.

Benefits

Access to Company Pension Scheme

Colleague Introductory Scheme

Industry leading discounts on purchases

Death in service benefit

Discounted Servicing

Subsidised car purchase scheme

Employee Assistance Programme

24/7 remote GP

Unlimited mental health support

Financial and legal support

Qualifications

• Exceptional customer service skills and an approachable manner are essential.
• Ability to handle telephone enquiries promptly and politely.

Responsibilities

• Welcome guests and ensure they receive a professional welcome.
• Handle all internal and external telephone enquiries.
• Support Sales and Service teams with administration duties.

Skills

Customer Service

Sales Administration

Communication

Job description

Location: Carlisle
Franchise: Multi-Franchise

An exciting opportunity has arisen for a full time Showroom Host based at our showrooms in Carlisle.

As our customers' first point of contact, you will provide an outstanding and professional service to our customers at all times to create a lasting impression. As part of this role you will be responsible for sales administration duties, handling telephone enquiries and providing ongoing support for both the Sales and Service departments. To be considered for the Showroom Host role candidates must be able to demonstrate exceptional customer service and have an approachable manner.

What will I do as a Showroom Host?

1. Welcome guests visiting the showroom, ensuring they receive a pleasant and professional welcome
2. Handle all internal and external telephone enquiries promptly and politely
3. Be responsible for Sales Administration duties, supporting your Sales team and also the Service team
4. Keep up to date with knowledge of our brands and products
5. Deliver excellent customer service in all that you do

As a Park's Motor Group employee you will receive:

For you:

Access to the Company Pension Scheme
Colleague Introductory Scheme
Industry leading discounts on purchases on new and used cars
Death in service benefit

For you and your family:

Discounted Servicing
Subsidised car purchase scheme
Employee Assistance Programme
24/7 remote GP
Medical second opinions
Unlimited mental health support
Physiotherapy help and advice
Savings and discounts on shopping
Financial and legal support
Wellbeing assistance

Why Park’s?

Established in 1971, Park’s is a private family-owned business, which takes great pride in being Scotland’s leading independent motor Group. Our aim is to grow our business by continually exceeding customer expectations and delivering unparalleled levels of service.

Combined with Park's of Hamilton luxury coaches, we are proud to operate a strong portfolio of 28 of the UK’s leading car brands across 76 franchised outlets throughout Scotland and England.