Showroom Host

Toyota Bristol North; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading car dealership in Bristol is seeking a polished Showroom Host to serve as the first point of contact for customers. The ideal candidate will provide exceptional customer service and will be responsible for various front-of-house duties, contributing to a positive dealership experience. Benefits include a company pension, wellness programs, sick pay, and staff discounts.

Benefits

Company Pension

Wellness Programme

Sick Pay

Group Life Insurance

Staff Discount on Car Servicing

Listers Benefits

Long Service and Loyalty Incentives

Qualifications

• Proven record of providing excellent customer service.
• Self-motivated and confident in meeting new people.

Responsibilities

• Meeting and greeting visitors to the dealership.
• Receiving inbound telephone calls and directing them appropriately.
• Supporting departments during customer events and promotions.

Skills

Customer Service

Communication

Rapport Building

Job description

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We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Showroom Host for our Toyota Dealership in Bristol. The hours of work are on a weekly rota:

Week 1

Wednesday to Friday, 8am to 6pm.

Week 2

Monday and Tuesday, 8am to 6pm, as well as Saturday 8am to 5pm.

This isn’t your typical Receptionist role; at the forefront of our dealership, the Showroom Hosts play an integral part in running a smooth and organized front of house. You will be the first point of contact for many of our customers, so it is essential that you are polite, approachable, and self-motivated to create a positive first impression of our business.

Role and Responsibilities

• Meeting and greeting visitors to the dealership, then introducing customers to the relevant staff.
• Receiving inbound telephone calls and directing them to the appropriate department.
• Supporting departments with customer events and promotions.

About you

• You will take pride in working in a customer-facing role, ideally with a proven record of providing excellent customer service in previous roles.
• You are confident in meeting new people daily and building rapport quickly to make a great first impression.
• You have a confident and customer-oriented approach to your role.
• You have a strong desire to deliver the best customer service possible, creating a positive first impression of our dealership.

What we offer

• Company Pension
• Wellness Programme
• Sick Pay
• Group Life Insurance
• Staff Discount on Car Servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas, and holidays
• Long Service and Loyalty Incentives