Showroom Host

Listers Group; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading automotive retailer in the UK is seeking a Showroom Host for their Toyota Dealership in Bristol. This role involves being the first point of contact for customers, ensuring a positive experience, and supporting various dealership functions. The ideal candidate will have a strong customer service background and a friendly demeanor, contributing to the smooth operation of the dealership.

Benefits

25 days holiday plus bank holidays

Company pension

Wellness programme

Sick pay

Group life insurance

Staff discount on car servicing

Discounts on retailers, restaurants, cinemas, and holidays

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer, and professional qualifications

Free/on-site parking

Company events

Qualifications

• Proven record of providing excellent customer service.
• Confident in meeting new people and building rapport.
• Customer-oriented approach is essential.

Responsibilities

• Meeting and greeting visitors to the dealership.
• Receiving inbound telephone calls and directing them.
• Supporting departments with customer events.

Skills

Customer Service

Communication

Approachability

Job description

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Job Introduction

We are currently recruiting for a polished, articulate, and well-presented individual to take on the role of Showroom Host for our Toyota Dealership in Bristol. The hours of work are on a weekly rota:

Week 1

Wednesday to Friday, 8am to 6pm.

Week 2

Monday and Tuesday, 8am to 6pm, as well as Saturday 8am to 5pm.

This isn’t your typical Receptionist role; at the forefront of our dealerships, the Showroom Hosts play an integral part in running a smooth and organized front of house. You will be the first point of contact for many of our customers, so it is essential that you are polite, approachable, and self-motivated to create a positive first impression of our business.

Role and Responsibilities

• Meeting and greeting visitors to the dealership and introducing customers to the relevant staff.
• Receiving inbound telephone calls and directing them to the appropriate department.
• Supporting departments with customer events and promotions.
• Performing some ad hoc administrative duties.

About You

• You should take pride in working in a customer-facing role, ideally with a proven record of providing excellent customer service.
• You should be confident in meeting new people daily and building rapport quickly.
• A confident, customer-oriented approach is essential.
• A strong desire to deliver the best customer service and make a great first impression.

What We Offer

• 25 days holiday plus bank holidays
• Company pension
• Wellness programme
• Sick pay
• Group life insurance
• Staff discount on car servicing
• Listers benefits — discounts on retailers, restaurants, cinemas, and holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer, and professional qualifications
• Free/on-site parking
• Company events

Why Listers?

Founded in 1979, Listers Group is one of the largest privately and family-owned motor retailer groups in the UK. Our success is driven by our people. We represent some of the world’s most prestigious car brands across various regions. We support our employees’ aspirations and offer a career path for everyone.