Showroom Host

Listers Group; Bristol; On-site; GBP 22,000 - 26,000; Full time

Job summary

Listers Group is seeking a Showroom Host for their Toyota Dealership in Bristol. This role is central to creating a welcoming environment for customers, requiring excellent customer service skills and a positive demeanor. The position includes various responsibilities from greeting visitors to supporting promotional events, with a structured weekly rota.

Benefits

25 days holiday plus bank holidays

Company pension

Wellness programme

Sick pay

Group life insurance

Staff discount on car servicing

Listers benefits – discounts on retailers, restaurants, cinemas, and holidays

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer, and professional qualifications

Free/on-site parking

Company events

Qualifications

• Proven record of providing excellent customer journey.
• Confident in meeting new people and building rapport.
• Strong desire to deliver the best customer service.

Responsibilities

• Meeting and greeting visitors to the dealership.
• Receiving inbound telephone calls and directing them.
• Supporting departments with customer events.

Skills

Customer service

Communication

Interpersonal skills

Job description

Job Introduction

We are currently recruiting for a polished, articulate, and well-presented individual to take on the role of Showroom Host for our Toyota Dealership in Bristol. The hours of work follow a weekly rota:

Week 1

Wednesday to Friday, 8am to 6pm.

Week 2

Monday and Tuesday, 8am to 6pm, as well as Saturday, 8am to 5pm.

This isn’t your typical Receptionist role; at the forefront of our dealership, the Showroom Hosts play an integral part in running a smooth and organized front of house. You will be the first point of contact for many of our customers, so it is essential that you are polite, approachable, and self-motivated to create a great first impression of our business.

Role and Responsibilities

• Meeting and greeting visitors to the dealership and introducing customers to the relevant staff.
• Receiving inbound telephone calls and directing them to the appropriate department.
• Supporting departments with customer events and promotions.
• Performing ad hoc administrative duties.

About You

• You will take pride in working in a customer-facing role, ideally with a proven record of providing an excellent customer journey.
• You are confident in meeting new people daily and building quick rapport to make a positive first impression.
• You have a confident, customer-oriented approach to your role.
• You possess a strong desire to deliver the best customer service possible, creating a positive first impression of our dealership.

What We Offer

• 25 days holiday plus bank holidays
• Company pension
• Wellness programme
• Sick pay
• Group life insurance
• Staff discount on car servicing
• Listers benefits – discounts on retailers, restaurants, cinemas, and holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer, and professional qualifications
• Free/on-site parking
• Company events

Why Listers?

Founded in 1979, Listers Group is one of the largest privately and family-owned motor retailer groups in the UK. Our success is driven by our team – over two and a half thousand dedicated staff. We represent some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support our employees in all areas of the business, whatever your aspirations might be. Listers offers a career for everyone.