Showroom Concierge (Part-Time)

Stratstone Exotics; Sevenoaks; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

33 days annual leave including bankhol

Birthday day off

Family Leave Policies

Salary Sacrifice scheme

Volunteer day

Long service milestones

Training and career growth

Cycle to work scheme

High street discounts

Internal referral scheme

Job summary

Stratstone Sevenoaks Ferrari is hiring a Receptionist on a part-time basis (3 days per week, Saturdays included) to be the welcoming face of the dealership. The role sets the tone for every customer experience from the moment they enter or call.

You’ll manage the customer journey, handle calls and walk-ins, and coordinate the team, maintaining a polished, friendly front of house. Basic salary is £16,853 with pension, life assurance and exclusive dealer discounts.

Qualifications

• Previous experience in customer service or administration, ideally in a fast-paced environment customer-facing environment
• Strong organisational skills, with the ability to multitask and stay on top of daily priorities
• A confident, professional telephone manner with the ability to listen, understand and respond clearly
• A natural ability to build rapport quickly, making people feel comfortable, valued and understood
• A proactive approach, with a willingness to get stuck in, take ownership and support the wider team where needed
• A genuine interest in creating exceptional customer experiences - bringing positivity, professionalism and authenticity to every moment

Responsibilities

• Giving every visitor a warm, attentive welcome and supporting them throughout their visit in a friendly, thoughtful and polished manner
• Handling telephone inquiries with professionalism establishing their needs to ensure they are connected to the correct department/team member first time
• Maintaining immaculate customer-facing spaces, ensuring our showroom, waiting areas and reception always looks their best

Skills

Customer service

Administration

Organisational skills

Telephone manner

Rapport building

Proactive

Customer experience

Job description

Stratstone Sevenoaks Ferrari is hiring a Receptionist on a part-time basis (3 days per week, Saturdays included) to be the welcoming face of the dealership. The role sets the tone for every customer experience from the moment they enter or call.

You’ll manage the customer journey, handle calls and walk-ins, and coordinate the team, maintaining a polished, friendly front of house. Basic salary is £16,853 with pension, life assurance and exclusive dealer discounts.