Showroom Assistant

Arlettie Paris; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in luxury sales is seeking a dynamic Showroom Assistant to join their vibrant team in central London. This role is pivotal in ensuring the success of exclusive sales events, where you will manage deliveries, assist with event set-up, and provide top-notch customer service. If you thrive in a fast-paced environment and enjoy building relationships with clients, this opportunity is perfect for you. Join a company that values teamwork and high standards, and be part of an exciting journey in the luxury retail sector.

Qualifications

• Minimum of one year experience in a fast-paced retail or hospitality environment.
• Strong organisational, communication, and customer service skills.

Responsibilities

• Receive and process weekly stock deliveries.
• Provide exceptional customer service and maintain shop floor standards.

Skills

Customer Service

Organisational Skills

Communication Skills

Attention to Detail

Teamwork

Job description

Join to apply for the Showroom Assistant role at Arlettie Paris.

About Us
Arlettie is the leader in organising private and sample event sales for luxury and fashion brands in London and Paris. Our most loyal partners include brands such as Alaia, Balmain, Chloe, Fendi, Givenchy, Jimmy Choo, Lanvin, Marc Jacobs, Montblanc, Paul Smith, Stella McCartney, and many more.

We are looking for an assertive General Assistant to join our UK team based in central London. You will be able to physically manage deliveries and have a proven ability to work as part of a team in a fast-paced, customer-facing environment.

Mission

As a member of the Arlettie team, you will play a vital role in ensuring the success of our sales events. You will be responsible for both event set-up and assisting during the first days of each sale.

Event Set-Up Responsibilities

• Receive and process weekly stock deliveries
• Organise product zoning, merchandising, and categorisation
• Prepare product pricing and tagging

Event Responsibilities

• Provide exceptional customer service, ensuring an enjoyable in-store experience
• Cultivate and maintain strong client relationships through personalised interactions
• Actively promote cross-selling to meet sales targets and KPIs
• Stay knowledgeable about our brands and products
• Effectively handle customer complaints, escalating issues to management as needed
• Maintain high standards for shop floor appearance and visual displays
• Help prevent product theft by remaining alert and security-conscious

Profile

Qualifications, Skills And Experience

• Minimum of one year experience in a fast-paced retail or hospitality environment
• Strong organisational, communication, and customer service skills
• Ability to thrive in a high-pressure, fast-paced environment
• Attention to detail and ability to maintain high standards
• Be physically fit to handle heavy loads and stand for extended periods