Shops Shift Manager: Guest Experience Leader

Butlin's; Skegness; On-site; GBP 25,000 - 35,000; Full time

Job summary

A popular UK family resort in Skegness is seeking a Shops Shift Manager to lead the team in delivering excellent customer service and operational efficiency. You will ensure daily tasks are completed and adapt to guest needs in a dynamic environment. Strong leadership experience in retail is essential. The role requires flexibility, working five days a week including weekends. This is an exciting opportunity to enhance guest experiences at a vibrant resort.

Qualifications

• Experience in leading within a busy retail environment.
• Ability to manage multiple priorities effectively.
• Strong leadership skills and confidence in directing teams.

Responsibilities

• Ensure daily operational plans are fulfilled.
• Support and coach the team for great guest experience.
• Manage fluctuating guest demand while maintaining standards.

Skills

Leadership

Team coaching

Customer service

Retail management

Job description

A popular UK family resort in Skegness is seeking a Shops Shift Manager to lead the team in delivering excellent customer service and operational efficiency. You will ensure daily tasks are completed and adapt to guest needs in a dynamic environment. Strong leadership experience in retail is essential. The role requires flexibility, working five days a week including weekends. This is an exciting opportunity to enhance guest experiences at a vibrant resort.