Shopping Centre Security Lead: Incidents & Team Oversight

Madigangill Ltd; Hastings; Sur place; GBP 19 000 - 20 000; Plein temps

Résumé du poste

Madigangill Ltd in Hastings is seeking a Security Supervisor to lead day-to-day operations at a busy shopping centre. You will supervise the security team, organise rotas, and respond to incidents while delivering a professional, welcoming service to shoppers and retailers.

The role requires valid SIA Door Supervisor and SIA CCTV Public Space Surveillance licences, with proven experience in supervising staff, scheduling, and incident management.

Qualifications

• Valid SIA Door Supervisor licence and SIA CCTV Public Space Surveillance licence are mandatory.
• Experience supervising staff and organising rotas, shift cover or duty schedules.
• Strong communication and customer service skills, with ability to build client/retailer relationships.
• Good written reporting and administration skills, including using email, spreadsheets and scheduling systems.

Responsabilités

• Lead the day to day security operation within a busy shopping centre in Hastings.
• Supervise the security team, organise staff schedules and respond to incidents while providing a professional, welcoming service to shoppers, retailers and the client.
• Prepare and maintain security rotas, ensuring staffing levels and cover for shifts, breaks, annual leave and absence.
• Deliver shift briefings and handovers; ensure officers understand priorities, risks and outstanding incidents.
• Co-ordinate with control room, centre management and emergency services as required; ensure accurate incident reports and logs.

Connaissances

SIA Licence

Staff supervision

Incident management

Communication skills

Reporting & admin

Rotas & scheduling

Customer service

Outils

Scheduling systems

Spreadsheets

Email

Description du poste

Madigangill Ltd in Hastings is seeking a Security Supervisor to lead day-to-day operations at a busy shopping centre. You will supervise the security team, organise rotas, and respond to incidents while delivering a professional, welcoming service to shoppers and retailers.

The role requires valid SIA Door Supervisor and SIA CCTV Public Space Surveillance licences, with proven experience in supervising staff, scheduling, and incident management.