Shopping Centre Operations Manager

JR United Kingdom; Basingstoke; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading UK shopping centre seeks an Operations Manager to oversee daily operations and manage compliance and safety for a flagship retail destination. This key role involves managing contractors, budgets, and service delivery while leading a dynamic team. Ideal candidates are experienced in facilities management, possess strong safety certifications, and thrive in customer-facing environments.

Qualifications

• Experienced in managing complex retail operations.
• Strong competency in health and safety and compliance.
• Proficient in handling budgets and supplier contracts.

Responsibilities

• Oversee day-to-day operations for a major shopping centre.
• Lead service delivery, maintenance, and supplier performance.
• Build tenant relationships and ensure operational excellence.

Skills

Facilities Management

Operations Management

Health & Safety Compliance

Contractor Management

Budget Handling

Organisational Skills

Leadership

Education

IOSH or NEBOSH Certification

Job description

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Shopping Centre Operations Manager, basingstoke

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Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

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Job Description:

We’re working with a leading UK shopping centre to recruit an Operations Manager – a key role overseeing day-to-day operations at one of the city’s flagship retail destinations.

If you’re an experienced operator with a background in managing complex sites, leading supply partners, and ensuring high safety and service standards – this could be your ideal next step.

What’s in it for you?

Take the reins on all operational activity for a major shopping centre

Lead service delivery, maintenance, H&S, and supplier performance

Build strong tenant relationships and support seamless centre operations

Play a vital role in maintaining asset value and compliance excellence

Be part of a high-performing management team with real progression opportunity

Who we’re looking for..

A facilities or operations management professional from retail, commercial, or multi-let property

Strong experience managing contractors, H&S, compliance, and PPM programmes

Confident handling budgets, invoicing, and supplier contracts

A hands-on leader with excellent organisational and reporting skills

Ideally IOSH or NEBOSH certified, with a proactive and safety-first mindset

? Great communicator, detail-oriented, and thrives in a dynamic, customer-facing environment? Let’s talk.

? Interested or know someone who might be? Get in touch at [emailprotected] or apply directly to this listing.