Shopping Centre Operations Manager

JR United Kingdom; Swindon; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading UK shopping centre is seeking an Operations Manager to oversee operations at a flagship retail destination in Swindon. The ideal candidate will have operational management experience in commercial properties, strong compliance knowledge, and a hands-on leadership style. This role offers the opportunity to lead service deliveries and maintain high standards while being part of a high-performing team with progression potential.

Qualifications

• Experienced in facilities or operations management in retail or multi-let property.
• Strong experience in managing PPM programmes.
• Detail-oriented with excellent communication skills.

Responsibilities

• Oversee day-to-day operations of the shopping centre.
• Lead service delivery and maintenance activities.
• Build relationships with tenants and manage compliance excellence.

Skills

Management of contractors

Health and Safety compliance

Budget management

Organisational skills

Reporting skills

Education

IOSH or NEBOSH certification

Job description

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Shopping Centre Operations Manager, swindon, wiltshire

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Client:

Location:

swindon, wiltshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

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Job Description:

We’re working with a leading UK shopping centre to recruit an Operations Manager – a key role overseeing day-to-day operations at one of the city’s flagship retail destinations.

If you’re an experienced operator with a background in managing complex sites, leading supply partners, and ensuring high safety and service standards – this could be your ideal next step.

What’s in it for you?

Take the reins on all operational activity for a major shopping centre

Lead service delivery, maintenance, H&S, and supplier performance

Build strong tenant relationships and support seamless centre operations

Play a vital role in maintaining asset value and compliance excellence

Be part of a high-performing management team with real progression opportunity

Who we’re looking for..

A facilities or operations management professional from retail, commercial, or multi-let property

Strong experience managing contractors, H&S, compliance, and PPM programmes

Confident handling budgets, invoicing, and supplier contracts

A hands-on leader with excellent organisational and reporting skills

Ideally IOSH or NEBOSH certified, with a proactive and safety-first mindset

? Great communicator, detail-oriented, and thrives in a dynamic, customer-facing environment? Let’s talk.

? Interested or know someone who might be? Get in touch at [emailprotected] or apply directly to this listing.