Shopfloor Supervisor - People & Performance Coach

Job Talent; Swansea; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

25 days Annual Leave + Bank Holidays

Birth-day off (birthholiday)

Cycle to work scheme

Pension scheme

Discounts on gym memberships

Employee Assistance Program

Job summary

Job Talent in Swansea is seeking an experienced Supervisor to support operational delivery for a key customer. You will work with customers, teams and stakeholders to ensure smooth daily activity, maintaining service levels and quick issue resolution.

Key traits include strong communication, coordination and problem-solving in a fast-paced environment with a focus on building positive relationships on the shop floor.

Qualifications

• Be available and approachable – a people person.
• Proficient in administrator tasks.
• Speak to individuals at all levels and positions.
• Strong written and verbal communication skills.
• Adapt to changing priorities with strong problem-solving.
• Demonstrate attention to detail.
• Excellent interpersonal and communication skills.
• Ability to simultaneously perform multiple tasks.
• Problem-solving attitude for fast-paced environments.

Responsibilities

• First point of contact for worker queries/ issues
• Coaching and mentoring workforce
• Driving engagement on the shopfloor
• Identifying and delivering retraining where needed
• Ensuring H&S standards are adhered to at all times
• Accident Investigation
• Completing Return to Work interviews
• Attending and delivering daily shift briefs
• Responsible for absence and performance management
• Processing holiday/ leavers forms
• Conducting exit interviews
• Focus on shop floor presence to drive productivity
• Responsible for management of new starters
• Must be confident in challenging conduct issues and issuing coaching forms
• Responsible for 1st stage investigations and disciplinaries
• Managing worker bookings daily in line with the client's requirements and adhering to parameters that are set
• Ensuring worker hours are recorded and inputted into the internal payroll system accurately
• Managing absence, attendance and performance.
• Dealing with colleague's queries
• Good planning and organisation skills
• Ensuring compliance in all areas
• Ambition and determination to succeed

Skills

Communication

Administrative tasks

People skills

Planning & organisation

Problem solving

Attention to detail

Multitasking

Job description

Job Talent in Swansea is seeking an experienced Supervisor to support operational delivery for a key customer. You will work with customers, teams and stakeholders to ensure smooth daily activity, maintaining service levels and quick issue resolution.

Key traits include strong communication, coordination and problem-solving in a fast-paced environment with a focus on building positive relationships on the shop floor.