Shop Supervisor - Lead Impactful Charity Retail

Webrecruit; Horwich; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

27 days holiday rising to 33 with time

Company pension scheme

Staff discount with thousands of shops

Refer a Friend scheme - £250

Enhanced maternity/paternity/adoption

Enhanced sick pay

Electric Vehicle Scheme

Healthcare Cash plan

Death in Service benefit

Staff discount 10% online

Induction programme and learning and发展

Employee support programme

Job summary

Sue Ryder Horwich is seeking a Shop Supervisor to lead the team in our Horwich shop. You will drive sales, customer service and stock management while delivering the charity's values and fundraising goals.

The role is part-time at 7.5 hours per week on a rota including weekends, with shifts starting around 8.45am and finishing by 5.15pm. The ideal candidate will have retail or supervisory experience and a can-do attitude.

Qualifications

• Customer service experience required.
• Previous supervisory experience required.
• Cash handling/till experience required.
• Basic IT skills (emails, instant messaging, video calls) required.

Responsibilities

• Drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service to customers and donors.
• Build strong community relationships to generate quality donated stock.
• Help recruit, train and retain a committed volunteer team.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Champion the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

Skills

Customer Service Experience

Previous supervisory Experience

Cash Handling/Till work

Basic IT skills

Organisational Skills

Lone working experience

Job description

Sue Ryder Horwich is seeking a Shop Supervisor to lead the team in our Horwich shop. You will drive sales, customer service and stock management while delivering the charity's values and fundraising goals.

The role is part-time at 7.5 hours per week on a rota including weekends, with shifts starting around 8.45am and finishing by 5.15pm. The ideal candidate will have retail or supervisory experience and a can-do attitude.