Shop Supervisor - Charitable Retail Leader (Part-Time, Oxford)

Sue Ryder Care; Oxford; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

27 days holiday

Company pension

Staff discount

Refer a Friend £250

Enhanced maternity/paternity pay

Healthcare

Death in Service

EV scheme

Learning opportunities

Job summary

Sue Ryder Care in Oxford is seeking a Shop Supervisor to lead the team at our Templar Square shop. You will drive sales, support the manager, and help deliver strong donor relations while maintaining store standards and campaigns.

The role is part-time (22.5 hours/week, 3 days inc weekends on rota) with shifts starting around 8:45am and finishing by 5:15pm. Salary is £12.79 per hour, based in Oxford, on-site.

Qualifications

• Customer service experience is essential.
• Experience supervising a team is required.
• Cash handling and till experience preferred.
• Basic IT skills (emails/instant messaging) needed.
• Strong organisational skills and the ability to work alone when needed.
• Experience with lone working is advantageous.

Responsibilities

• Drive sales, income and performance against targets.
• Motivate and support the team to deliver excellent service to customers and donors.
• Build community relationships to generate quality donated stock.
• Recruit, train and retain a volunteer team.
• Maintain high standards of merchandising, housekeeping and health & safety.
• Manage stock and EPOS processes to keep the shop presentable.
• Champion the Sue Ryder brand in-store campaigns and fundraising initiatives.

Skills

Customer Service Experience

Supervisory Experience

Cash Handling

Basic IT Skills

Organisational Skills

Lone Working

Job description

Sue Ryder Care in Oxford is seeking a Shop Supervisor to lead the team at our Templar Square shop. You will drive sales, support the manager, and help deliver strong donor relations while maintaining store standards and campaigns.

The role is part-time (22.5 hours/week, 3 days inc weekends on rota) with shifts starting around 8:45am and finishing by 5:15pm. Salary is £12.79 per hour, based in Oxford, on-site.