Part-Time Shop Supervisor – Lead a Charity Store

Sue Ryder Care; Prestwick; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

27 days holiday + bank holidays pro‑r

Company pension scheme

Staff discount with thousands of shops

Refer a Friend £250

Enhanced maternity/paternity pay

Enhanced sick pay

Electric Vehicle Scheme

Healthcare Cash plan

Death in Service

Staff discount 10% online

Induction program and development

Employee support programme

Job summary

Sue Ryder Prestwick is seeking a Shop Supervisor to lead our Prestwick shop team. You will drive sales and income, support staff and volunteers, and nurture community links to increase donated stock. The role is part-time (7.5 hours per week incl Saturdays) on-site, with a 6-month fixed term contract.

The position offers a competitive hourly rate and a focus on compassionate, community-based retail. The ideal candidate will have supervisory and customer service experience, strong organisational

Qualifications

• Customer service experience is essential.
• Previous supervisory experience is required.
• Cash handling/till work experience.
• Basic IT skills (emails, instant messaging, video calls).
• Strong organisational skills.
• Experience working alone or in lone working scenarios.

Responsibilities

• Drive sales, income and performance against targets.
• Support and motivate staff to deliver excellent customer service.
• Build community relationships to generate donated stock.
• Recruit, train and retain a volunteer team.
• Maintain high merchandising, housekeeping and health & safety standards.
• Manage stock and EPOS processes to keep the shop presentable.

Skills

Customer Service Experience

Previous supervisory Experience

Cash Handling/Till work

Basic IT skills

Organisational Skills

Lone working experience

Job description

Sue Ryder Prestwick is seeking a Shop Supervisor to lead our Prestwick shop team. You will drive sales and income, support staff and volunteers, and nurture community links to increase donated stock. The role is part-time (7.5 hours per week incl Saturdays) on-site, with a 6-month fixed term contract.

The position offers a competitive hourly rate and a focus on compassionate, community-based retail. The ideal candidate will have supervisory and customer service experience, strong organisational