Charity Shop Supervisor — Lead & Boost Community Sales

Sue Ryder; Eastleigh; Ibrido; GBP 15.000 - 21.000; Part-time

Vantaggi offerti da questo lavoro

27 days holiday rising to 33 with pro‑

Company pension scheme

Staff discount with thousands ofRetail

Refer a Friend scheme - £250

Enhanced maternity/paternity/adoption

Enhanced sick pay

Electric Vehicle Scheme

Healthcare Cash plan

Death in Service benefit

Employee support programme

Descrizione del lavoro

Sue Ryder is seeking a Shop Supervisor in Eastleigh to support the manager and team, drive sales and income, and maintain high service standards. You’ll help recruit and train volunteers, build community relationships, and ensure quality donated stock is well presented.

The role requires prior supervisory and cash handling experience, plus strong organisational and IT skills. Shifts are part-time with bank hours, offering a rewarding role in a busy charity shop environment.

Competenze

• Customer service experience is essential.
• Previous supervisory experience is required.
• Cash handling/till work experience preferred.
• Basic IT skills (emails/instant messaging/video calls) helpful.
• Strong organisational skills required.
• Ability to work lone shifts is important.

Mansioni

• Support and motivate the team to provide excellent service to customers and donors.
• Assist in driving sales, income and performance against targets.
• Help recruit, train and retain a committed volunteer team.
• Maintain high standards of merchandising, housekeeping and health & safety.
• Support stock management and EPOS processes to keep the shop presented.
• Champion the Sue Ryder brand and in-store campaigns.

Conoscenze

Customer service

Supervisory experience

Cash handling

IT skills

Organisational skills

Lone working

Descrizione del lavoro

Sue Ryder is seeking a Shop Supervisor in Eastleigh to support the manager and team, drive sales and income, and maintain high service standards. You’ll help recruit and train volunteers, build community relationships, and ensure quality donated stock is well presented.

The role requires prior supervisory and cash handling experience, plus strong organisational and IT skills. Shifts are part-time with bank hours, offering a rewarding role in a busy charity shop environment.