Part-Time Shop Supervisor - Make a Real Impact

Webrecruit; Cheltenham; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Enhanced maternity, paternity pay

Staff discount 10%

EV scheme

Healthcare plan

Death in Service

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Job summary

Sue Ryder Bath Road shop in Cheltenham is seeking a Shop Supervisor for 15 hours per week (including weekends) at £12.79 per hour. You will lead the team, drive sales and ensure excellent donor and customer service in our charity retail setting.

Responsibilities include recruiting and training volunteers, maintaining merchandising standards, managing stock and EPOS, and supporting health & safety and brand campaigns. Join a meaningful, community-focused role.

Qualifications

• Customer Service experience is essential.
• Previous supervisory experience is essential.
• Cash handling and till work experience preferred.
• Basic IT skills (emails/instant messaging) are required.
• Strong organisational skills are essential.
• Experience with lone working is beneficial.

Responsibilities

• Lead and supervise shop activities to drive sales and meet targets.
• Motivate and support the team in delivering excellent service to customers and donors.
• Build community relationships to secure quality donated stock.
• Recruit, train and retain a committed volunteer team.
• Maintain high merchandising, housekeeping and health & safety standards.
• Manage stock and EPOS processes to keep the shop current and presentable.
• Champion the Sue Ryder brand in-store campaigns and fundraising initiatives.

Skills

Customer Service Experience

Previous supervisory Experience

Cash Handling/Till work

Basic IT skills

Organisational Skills

Lone working experience

Job description

Sue Ryder Bath Road shop in Cheltenham is seeking a Shop Supervisor for 15 hours per week (including weekends) at £12.79 per hour. You will lead the team, drive sales and ensure excellent donor and customer service in our charity retail setting.

Responsibilities include recruiting and training volunteers, maintaining merchandising standards, managing stock and EPOS, and supporting health & safety and brand campaigns. Join a meaningful, community-focused role.