Shop Supervisor

Hollybank Trustees Ltd; Harrogate; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local food retailer in Harrogate is looking for a Shop Supervisor to manage daily operations and lead the team at their food hall. The ideal candidate will have experience in team leadership, excellent customer service skills, and a passion for showcasing Yorkshire produce. Responsibilities include stock control, training staff, and ensuring high standards of food safety. The role offers a full-time position with competitive salary and benefits. If you are dedicated to exceptional service, apply today!

Qualifications

• Previous experience of leading a successful team.
• Passion for great food and Yorkshire produce.
• Strong people management skills.

Responsibilities

• Manage daily operations of the shop and deli.
• Train and motivate the team.
• Ensure high standards of service and hygiene.

Skills

Team leadership

Customer service

Food safety knowledge

Organizational skills

Job description

Location: On site / Harrogate HG2 8NZ, UK
job type: Permanent / Full-time
Sector and subsector: Retail | Food
Salary: Competitive Salary

Description

Job Title: Shop Supervisor

Location: Fodder – Great Yorkshire Foodhall

Working Pattern: 40 hours per week (5 out of 7 operational days of the week including weekends)

Reporting to: Shop Manager

Shop Supervisor – Fodder - Great Yorkshire Foodhall

Fodder is an award-winning food hall and café celebrating the very best food and drink from Yorkshire. All profits support the charitable work of the Yorkshire Agricultural Society.

The Role

This is a hands-on role and you must have the experience, energy and desire to develop this key role, as we continue to grow. To manage the overall daily operations of the shop and deli, ensuring efficiency and financial targets are met. To train and motivate the team and to ensure they are knowledgeable about the amazing Yorkshire products we serve.

You’ll ensure high standards of service, food safety and hygiene, stock control, and team knowledge, while promoting Fodder’s ethos of showcasing Yorkshire producers.

Key Responsibilities

• Lead by example and support the shop team members to deliver consistently exceptional customer service.
• Ensure strong product and allergen knowledge
• Manage stock control, ordering, waste reduction and promotions
• Maintain high standards of health, safety and food hygiene
• Work closely with other departments within Fodder
• Handle customer queries positively to ensure satisfaction

About You

• Previous experience of leading a successful team
• Passion for great food and Yorkshire produce
• Strong people management and customer service skills
• Organised, commercially aware and able to work under pressure
• Knowledge of food safety and hygiene

You’ll be an ambassador for Fodder and the Yorkshire Agricultural Society, treating everyone with fairness, dignity and respect.

If you’re passionate about exceptional customer service, and showcasing the very best of Yorkshire produce, this could be the perfect role for you.

Fodder is accredited with Best Companies as a Top 75 Mid sized Employer in the UK, Top 20 UK Best Charitable Employer in the UK, and top 45 Best Regional Employer in Yorkshire & Humber.

Apply for this position

First Name

Last Name

E-mail

LinkedIn profile

Phone

Location

CV file

Do live within half an hours drive?

Have you worked in customer service before?

Have you been referred to this job by a current Fodder employee? No Yes