Shop manager

Gun Trade Association Ltd.; Stockport; Hybrid; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Company pension

Employee and store discounts

On-site parking

Enhanced annual leave

Events attendance

Job summary

Cheshire Gun Room Ltd in Stockport seeks a Store Manager to oversee daily operations, lead a sales team, and ensure customer service and regulatory compliance. Based at 29 Buxton Road, Stockport SK2 6LS, the role includes managing stock, coordinating promotions, and supervising staff for smooth day-to-day running.

The ideal candidate has at least four years of leadership experience in retail, strong communication, and a DBS check is required.

Qualifications

• Minimum of four years’ experience leading a team in a fast-paced retail environment.
• Strong time-management, delegation, and problem-solving skills.
• Excellent communication skills and a clear telephone manner.
• Ability to motivate and drive a team effectively.
• Knowledge of Microsoft Word, Outlook, and Excel.
• Experience in regulatory compliance and documentation.

Responsibilities

• Managing store operations and ensuring smooth day-to-day running.
• Leading and motivating a sales team to maximize productivity and sales.
• Providing excellent customer service and assisting customers with purchasing decisions.
• Managing inventory, ordering stock, and liaising with suppliers.
• Handling regulatory paperwork and ensuring compliance with firearm sales laws.
• Maintaining up-to-date price lists and coordinating with the marketing team on promotions.
• Managing store layout and displays to enhance the shopping experience.
• Hiring, training, and supervising store employees.
• Handling customer inquiries, complaints, and returns professionally.
• Processing sales transactions and managing cash flow.

Skills

Leadership experience

Time management

Delegation

Problem solving

Communication

Team motivation

Tools

Microsoft Word

Outlook

Excel

Job description

Cheshire Gun Room Ltd is a family-run sporting goods retailer specializing in firearms, ammunition, and shooting accessories. The company is committed to providing excellent customer service and a comprehensive selection of shooting products for sports enthusiasts.

Description of role: The Shop Manager will oversee daily store operations, ensuring efficient management, high customer service standards, and regulatory compliance.

Key responsibilities include:

• Managing store operations and ensuring smooth day-to-day running
• Leading and motivating a sales team to maximize productivity and sales
• Providing excellent customer service and assisting customers with purchasing decisions
• Managing inventory, ordering stock, and liaising with suppliers
• Handling regulatory paperwork and ensuring compliance with firearm sales laws
• Maintaining up-to-date price lists and coordinating with the marketing team on promotions
• Managing store layout and displays to enhance the shopping experience
• Hiring, training, and supervising store employees
• Handling customer inquiries, complaints, and returns professionally
• Processing sales transactions and managing cash flow

Place of work: 29 Buxton Road, Stockport SK2 6LS

Required qualifications:

• Minimum of four years’ experience leading a team in a fast-paced retail environment
• Strong time-management, delegation, and problem-solving skills
• Excellent communication skills and a clear telephone manner
• Ability to motivate and drive a team effectively
• Competency in Microsoft Word, Outlook, and Excel
• Strong attention to detail for documentation and regulatory compliance
• Knowledge or an interest in the sporting firearms industry is advantageous
• Successful applicants must complete a Disclosure & Barring Service (DBS) check

Salary: £29,000 – £32,500 per year

• Company pension
• Employee and store discounts
• On-site parking
• Enhanced annual leave based on service
• Opportunities to attend national and international supplier and manufacturer events