Retail Store Manager

poltronesofà UK; Cheltenham; Sur place; GBP 37 000 - 50 000; Plein temps

Avantages offerts par ce poste

Car allowance

33 days holidays including bank hols

Employee benefits platform

Résumé du poste

poltronesofà UK in Cheltenham is seeking a Store Manager to lead the store team and drive daily operations to deliver first-class customer service. You will coach and develop the sales team, manage budgets and rotas, and ensure a welcoming showroom environment.

You will motivate staff to hit targets and maintain high standards of presentation and safety. The role offers a competitive salary with commission and clear career progression.

Qualifications

• Experience of leading and developing a team in a sales driven environment.
• People focussed with the ability to inspire your team to deliver results.
• Organised with excellent attention to detail.
• Excellent communication and interpersonal skills.
• Customer focussed with a passion for delivering first class customer service.

Responsabilités

• Manage the day to day operation of the store.
• Motivate, coach and support the sales team to hit set targets.
• Create an environment where every member of the team is valued and supported to do perform at their best.
• Manage sales budgets and delivery targets.
• Manage rotas, holidays and sickness.
• Ensure and provide excellent customer service throughout the store.
• Deal with customer queries and complaints.
• Make sure our showrooms are warm, friendly, safe environments for everyone within them.
• Recruit, train and develop your team.
• Review and manage your team's performance.
• Complying with all Health & Safety policies and legislation.

Connaissances

Team leadership

Sales focus

Attention to detail

Communication skills

Customer service

Relationship building

Flexibility

Travel availability

Work ethic

Description du poste

Department: Retail

Employment Type: Full Time

Location: Cheltenham

Reporting To: Regional Manager

Compensation: £37,000 - £50,000 / year

Description

Are you great at making people feel comfortable?

Can you lead, inspire and motivate a team?

Are you passionate about customers receiving a first class customer experience?

If the answer is ‘yes’ then we have the role for you!

We’re looking for a Store Manager to lead the team in Cheltenham. As a Store Manager, you’ll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service.

As a Store Manager you can earn up to £50,000 with commission.

What does the role involve?

• Manage the day to day operation of the store
• Motivate, coach and support the sales team to hit set targets
• Create an environment where every member of the team is valued and supported to do perform at their best
• Manage sales budgets and delivery targets
• Manage rotas, holidays and sickness
• Ensure and provide excellent customer service throughout the store
• Deal with customer queries and complaints
• Make sure our showrooms are warm, friendly, safe environments for everyone within them
• Recruit, train and develop your team
• Review and manage your team's performance
• Complying with all Health & Safety policies and legislation

Who are we looking for?

If you have the below skills and qualities, we’d love to hear from you

• Experience of leading and developing a team in a sales driven environment
• People focussed with the ability to inspire your team to deliver results
• Organised with excellent attention to detail
• Excellent communication and interpersonal skills
• A real people person – the ability to build strong relationships with our customers, colleagues and leadership team
• Customer focussed with a passion for delivering first class customer service
• A team player
• Flexibility to work shift patterns
• Ability to travel as and when required
• Strong work ethic, resilient, self-starter and a can do attitude

INDMP

What's in it for you?

• Competitive salary with excellent bonus potential
• Car allowance
• 33 days holidays including bank holidays
• Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
• Colleague Discount
• Career progression
• Enhanced Maternity, Paternity and Adoption Leave
• Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
• Virtual GP – Access to a GP service 24/7
• Salary finance scheme
• Pension Scheme
• Death in Service
• Health Insurance