Shop Manager

Jeroboams; London; On-site; GBP 30,000 - 35,000; Full time

Job summary

Jeroboams, a leading business with a portfolio of wines and spirits, is seeking a shop manager for its London location. The ideal candidate will lead a passionate team, ensure exceptional customer service, and have a strong background in retail or wine. This is a full-time role with opportunities for career development and training.

Benefits

Company Bonus scheme

Contribution to company pension scheme

Generous staff discount on wines and spirits

High quality monthly internal product training

Regular wine and spirit tasting opportunities

Cycle to work scheme

Staff social events

Winery visits

Qualifications

• Minimum 2 years' experience in retail or wine industry.
• Positive attitude and team nurturing skills.
• Experience in people management.

Responsibilities

• Lead, inspire and retain a team as shop manager.
• Create an excellent customer experience.
• Manage tasks according to team strengths.

Skills

Team player

Strong organisation

Customer relationship building

Education

WSET L2 or L3 preferred

Job description

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Jeroboams Group is an exciting, growing business with retail, trade and private client divisions, a fantastic portfolio of wines and spirits and plenty of opportunity for career development. Our first shop was opened in Holland Park in 1985 by entrepreneur Peter Rich and we have now grown to 10 award-winning shops across London, five of which also sell fine foods. Our focus across all channels is to provide our customers with exciting, delicious products and outstanding customer service.

We are looking for an approachable people person able to lead, inspire and retain a team as manager of one of our London shops. The kind of person we’re looking for has experience of managing people, is organised, enthusiastic, has a love of wine and a customer first approach, always striving to create a great customer experience.

Skills and Experience

• A minimum of 2 years’ experience in retail including some people management, or a wine background with some experience of people management
• WSET L2 or L3 preferred but a love and passion for wine and some years working in the industry also recognised!
• A positive and caring attitude for nurturing and maintaining an energetic, enthusiastic and passionate team, for creating an environment where they are supported and ready to grow
• Strong organisation
• Team player, able to share tasks according to team strengths and make everyone feel valued
• Skilled relationship builder with customers and staff
• A salary of £30-35k per year
• Company Bonus scheme
• Contribution to company pension scheme
• Generous staff discount on wines and spirits
• High quality monthly internal product training with our Master of Wine
• Regular wine and spirit tasting opportunities
• Ample opportunity for career development, including WSET sponsorship
• Cycle to work scheme
• Staff social events
• Winery visits

Job Type – Full time 42.5 hours per week over 7 days on a rota basis