Shop Manager

Vencil; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Shop Manager to lead a vibrant team in delivering exceptional service across multiple channels. In this role, you'll be at the forefront of creating a welcoming shopping experience, whether in-store or online. Your leadership will drive performance through effective recruitment, training, and team engagement. The company offers a supportive culture that values inclusivity and recognizes individual contributions. If you're passionate about retail and customer service, this is an exciting opportunity to advance your career in a fun and engaging environment.

Benefits

Colleague Discount

Free Hot Drinks

Paid Breaks

Profit Sharing

Health and Wellbeing App

Holiday Entitlement

Pension Scheme

Employee Assistance App

Long Service Awards

Savings and Discounts

Qualifications

• Experience as a Supervisor or Line Manager in retail or food service.
• Ability to deliver excellent customer service and lead a team.

Responsibilities

• Lead the team to deliver outstanding customer service.
• Manage wage and waste controls while maintaining shop standards.

Skills

Customer Service

Team Leadership

Food Preparation

Retail Management

Education

High School Diploma

Management Training

Job description

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Join us as a Shop Manager and youll lead and motivate your team to deliver fast and friendly service to our customers.

We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

While no two days will be the same, during a typical day at work you can expect to:

• Lead the team to deliver amazing results and maintain the excellent standards of the shop
• Drive high performance through recruitment, training and development, and colleague engagement
• Keep a close eye on things like wage controls, waste controls and customer service standards
• Roll your sleeves up and get involved in food preparation and serving customers
• Ensure the shop is clean, well-stocked and welcoming
  
  

What We Can Offer You

• Competitive payplus commission
• Colleague discountallowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinksfor you to enjoy while on shift
• Paid breaksallowing you to recharge your batteries
• We share10% of all our profitswith our colleagues
• Health and Wellbeing Appproviding Remote GP and Physiotherapy services
• Holiday entitlement that growsas your career grows with us
• Colleagueshare plansto help you invest and save for your future
• Pension schemeto help you plan for your future. Well match your contributions up to 7%
• Confidentialemployee assistance app and helplineto help with your wellbeing
• Long service awardscelebrating key milestones in your career
• Savings and discountsfor your everyday shopping, leisure and wellbeing
  
  

About You

If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you.

You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.

If youve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, youll fit right in here. Apply now and get ready for the next exciting step in your career!

About Us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture how we behave and support each other. Everyones welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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