Trainee Store Manager

TN United Kingdom; Glasgow; On-site; GBP 30,000; Full time

Job summary

An exciting opportunity awaits as a Trainee Store Manager at a leading retail company. Join a dynamic team where you will receive first-class training and development, paving your way to becoming a Store Manager. This role involves motivating and coaching a team, managing stock, and delivering exceptional customer service across various locations. Ideal candidates will have a retail background, a positive attitude, and the ability to thrive in a fast-paced environment. If you're ready to take your career to the next level, this is the perfect chance to shine!

Qualifications

• Previous experience in retail or a related sector is essential.
• Must have strong problem-solving skills and a customer-focused approach.

Responsibilities

• Motivate and coach the team to deliver excellent customer service.
• Analyze sales performance data and make recommendations for improvement.
• Assist in recruitment and training of the team.

Skills

Retail Experience

Customer Service

Problem Solving

Team Leadership

Sales Analysis

Education

High School Diploma

Retail Management Certification

Job description

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Purpose

Here at Deichmann, we are looking to appoint a Trainee Store Manager.

You will join us on a full-time, permanent basis and in return will receive an initial salary of £29,500 per annum.

Initially based in a store on the district, following training you will support and hold stores either on a planned or ad hoc basis across the surrounding area including Glasgow Argyle, Glasgow Fort, Braehead, East Kilbride, Clydebank, and Coatbridge. This is a really exciting opportunity for a successful and ambitious Team Member or Supervisor, looking to progress their career into Store Management.

You will undergo first-class training and development, including holding stores on a planned and ad hoc basis with a view to potentially becoming a Cover Manager at the end of your training, and then potentially advancing to Store Manager of your own store.

You must be fully flexible in terms of travel, as you will be working in a number of different stores, and you should have previous experience working in retail or a related sector.

You must be able to problem-solve and think on your feet. Additionally, you should be a people person, capable of planning and coordinating resources, and passionate about delivering exceptional customer service.

Key activities:

1. Motivate and coach the team to deliver excellent customer service
2. Lead by example in promoting and recommending shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the best level of customer service
3. Resourcing / drafting rotas within budget
4. Stock management
5. Analyzing and interpreting sales performance data and reports
6. Making recommendations to improve sales performance based on data and customer insights
7. Ensure all company standards are implemented and maintained, including merchandising and admin
8. Support the delivery of KPIs, meeting all company standards
9. Assist in recruitment and training of the team

Personal characteristics:

• A hands-on leader with experience in retail or a related industry sector
• A positive, flexible approach with a can-do attitude
• Energetic and enthusiastic, able to work under pressure in a fast-paced environment
• Confident in motivating, coaching, and inspiring the team
• Numerate and attentive to detail
• Good communicator
• Methodical, organized, and structured in work approach
• Spatial awareness
• Fully flexible across the week

Salary/Pay:

£29,500