Shipping & Logistics Coordinator

Confidential; Cambridgeshire and Peterborough; On-site; GBP 31,000 - 36,000; Full time

Job summary

Confidential in Luton is seeking a Shipping & Logistics Coordinator to join our team in a fast-paced manufacturing environment. You will coordinate customer shipments, liaise with freight forwarders, and ensure orders move smoothly and on time.

This office-based role requires attention to detail, strong IT skills (Excel), and the ability to collaborate with Planning, Operations, and customer teams. SAP experience is desirable but training is provided; immediate start.

Qualifications

• Experience in shipping, logistics, exports or similar role.
• Knowledge of EXW and international shipping processes.
• Experience with freight forwarders and export documentation.
• Strong communication and organisational skills.
• Proficient IT skills, especially Microsoft Excel.
• SAP experience desirable with training available.

Responsibilities

• Coordinate customer shipments, including EXW collections.
• Act as main contact for customers regarding shipping arrangements.
• Liaise with freight forwarders and obtain competitive quotations.
• Ensure orders are shipped on time with Planning and Operations.
• Prepare shipping documentation (Origin certificates, ATRs, invoices).
• Support import/export and customs documentation.
• Process shipments through relevant shipping portals.

Skills

Shipping & Logistics

Customer-focused

EXW knowledge

Communication skills

Tools

Excel

SAP

Freight portals

Job description

Shipping & Logistics Coordinator

Location: Luton
Working Pattern: Fully office-based
Contract: Temporary - With opportunity to go permanent
Start Date: Immediate / ASAP
Hours: 8:30am - 5pm
Rate: £15 per hour

We are currently looking for a Shipping & Logistics Coordinator to join our team in Luton. This is an exciting opportunity for an experienced shipping or logistics professional to join a fast-paced manufacturing environment and play a key role in ensuring customer orders are shipped accurately and on time.

Please note: this is a fully office-based position in Luton, with no working from home option.

The Role

As Shipping & Logistics Coordinator, you will be responsible for coordinating customer shipments, working closely with customers, freight forwarders, Planning, Operations and internal support teams to ensure the smooth and timely movement of goods.

Key Responsibilities

• Coordinate customer shipments, including EXW collections.


• Act as the main point of contact for customers regarding shipping arrangements.


• Liaise with freight forwarders and obtain competitive freight quotations.


• Work closely with Planning and Operations to ensure customer orders are shipped on time.


• Prepare shipping and export documentation, including:
  
  
  
  • Certificates of Origin
  
  
  • ATRs
  
  
  • Commercial invoices
  
  
  • Certificates of Conformance
  
  
  • Test certificates
  
  
  
  


• Support import/export and customs documentation, including SAD documentation.


• Process customer shipments through relevant shipping portals.


• Liaise with the Credit team regarding Letters of Credit.


• Participate in Health & Safety and continuous improvement activities.


• Ensure shipping activities are completed accurately and in line with company procedures and customer requirements.

About You

We are looking for a hands‑on, organised and customer-focused individual who is comfortable working in a busy manufacturing environment.

You will ideally have:

• Previous experience in shipping, logistics, exports or a similar role.


• Good knowledge of EXW and international shipping processes.


• Experience working with freight forwarders and preparing export documentation.


• Strong communication and organisational skills.


• Excellent attention to detail and the ability to manage multiple priorities.


• Good IT skills, particularly Microsoft Excel.


• Previous SAP experience would be desirable, although full SAP training can be provided.

What We're Looking For

The successful candidate will be someone who can hit the ground running, communicate confidently with customers and internal teams, and ensure shipments are coordinated efficiently and accurately.

If you have experience in shipping or logistics and are available to take on a temporary role in Luton, we'd love to hear from you.