Shipping & Logistics Coordinator

Response Personnel Ltd; Luton; Hybrid; GBP 21,000 - 23,000; Full time

Job summary

Response Personnel Ltd. is seeking a Shipping & Logistics Coordinator to join our Luton team in a fully office-based role. Immediate start, temporary with the potential to go permanent, and a rate of £15 per hour.

You will coordinate customer shipments, work with freight forwarders, and ensure on-time delivery in a fast-paced manufacturing environment. The role requires experience in shipping/logistics, knowledge of EXW and international shipping, and strong communication skills.

Qualifications

• Previous experience in shipping, logistics, exports or a similar role.
• Good knowledge of EXW and international shipping processes.
• Experience working with freight forwarders and preparing export documentation.
• Strong communication and organisational skills.
• Excellent attention to detail and the ability to manage multiple priorities.
• Good IT skills, particularly Microsoft Excel.
• Previous SAP experience would be desirable, although full SAP training can be provided.

Responsibilities

• Coordinate customer shipments, including EXW collections.
• Act as the main point of contact for customers regarding shipping arrangements.
• Liaise with freight forwarders and obtain competitive freight quotations.
• Work closely with Planning and Operations to ensure customer orders are shipped on time.
• Prepare shipping and export documentation, including Certificates of Origin, ATRs, Commercial invoices, Certificates of Conformance, Test certificates.
• Support import/export and customs documentation, including SAD documentation.
• Process customer shipments through relevant shipping portals.
• Liaise with the Credit team regarding Letters of Credit.
• Participate in Health & Safety and continuous improvement activities.
• Ensure shipping activities are completed accurately and in line with company procedures and customer requirements.

Skills

Shipping

Logistics

Exports

Communication

Organisation

Attention to detail

Microsoft Excel

SAP (desirable)

Tools

Microsoft Excel

SAP

Job description

Shipping & Logistics Coordinator

Location: Luton
Working Pattern: Fully office-based
Contract: Temporary - With opportunity to go permanent
Start Date: Immediate / ASAP
Hours: 8:30am - 5pm
Rate: £15 per hour

We are currently looking for a Shipping & Logistics Coordinator to join our team in Luton. This is an exciting opportunity for an experienced shipping or logistics professional to join a fast-paced manufacturing environment and play a key role in ensuring customer orders are shipped accurately and on time.

Please note: this is a fully office-based position in Luton, with no working from home option.

The Role

As Shipping & Logistics Coordinator, you will be responsible for coordinating customer shipments, working closely with customers, freight forwarders, Planning, Operations and internal support teams to ensure the smooth and timely movement of goods.

Key Responsibilities

• Coordinate customer shipments, including EXW collections.
• Act as the main point of contact for customers regarding shipping arrangements.
• Liaise with freight forwarders and obtain competitive freight quotations.
• Work closely with Planning and Operations to ensure customer orders are shipped on time.
• Prepare shipping and export documentation, including:
  • Certificates of Origin
  • ATRs
  • Commercial invoices
  • Certificates of Conformance
  • Test certificates
• Support import/export and customs documentation, including SAD documentation.
• Process customer shipments through relevant shipping portals.
• Liaise with the Credit team regarding Letters of Credit.
• Participate in Health & Safety and continuous improvement activities.
• Ensure shipping activities are completed accurately and in line with company procedures and customer requirements.

About You

We are looking for a hands-on, organised and customer-focused individual who is comfortable working in a busy manufacturing environment.

You will ideally have:

• Previous experience in shipping, logistics, exports or a similar role.
• Good knowledge of EXW and international shipping processes.
• Experience working with freight forwarders and preparing export documentation.
• Strong communication and organisational skills.
• Excellent attention to detail and the ability to manage multiple priorities.
• Good IT skills, particularly Microsoft Excel.
• Previous SAP experience would be desirable, although full SAP training can be provided.

What We're Looking For

The successful candidate will be someone who can hit the ground running, communicate confidently with customers and internal teams, and ensure shipments are coordinated efficiently and accurately.

If you have experience in shipping or logistics and are available to take on a temporary role in Luton, we'd love to hear from you.