Shipping Coordinator – Fine Art

Recruitment Avenue; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

An established industry player in Fine Art logistics is seeking a dedicated Shipping Coordinator. This role involves managing the end-to-end logistics for transporting high-value artworks, ensuring safe and efficient delivery. The ideal candidate will possess strong communication skills, a keen attention to detail, and a customer-focused mindset. With a diverse range of shipments, from delicate paintings to large sculptures, every day presents new challenges and opportunities. Join a dynamic team where your contributions will help maintain high standards of service and client satisfaction in the luxury shipping sector.

Qualifications

• 2+ years experience as a Freight Forwarder or Shipping Coordinator.
• Strong understanding of shipping procedures and logistics.

Responsibilities

• Manage logistics for the international transportation of fine art.
• Deliver high-quality customer service and maintain client relationships.
• Ensure accuracy and compliance with shipping regulations.

Skills

Logistics Management

Customer Service

Communication Skills

Time Management

Analytical Skills

Problem-Solving

Attention to Detail

Commercial Awareness

Education

Experience in Freight Forwarding

Knowledge of Shipping Procedures

Job description

Job Title – Shipping Coordinator – Fine Art

Job Location – Hertfordshire

Salary – £26k -£34k

Our client has a rewarding opportunity for an experienced logistician/shipping specialist to work within the Fine Art shipping department. The department is well established in the market with a healthy client’s base of commercial galleries, artists, museums, and private individuals.

With all the objects shipped being unique, it’s a role where no two shipments are the same. Whether it’s coordinating the import of 20 paintings from NYC for a gallery exhibition or packing a 60-tonne sculpture and sea freight to a Mumbai sculpture park, clients will rely on you to deliver high quality logistics safely, efficiently, and economically.

The successful candidate will have a strong understanding of shipping procedures, have good business acumen, customer driven and a “can do” attitude for coordinating.

Previous experience in as a Freight Forwarder or Shipping Coordinator (2+ years desirable). Involvement in the Fine Art and Luxury sector, or Event Logistics would be beneficial.

Responsibilities:

• Manage end-to-end logistics for the safe and efficient international transportation of high value, delicate paintings, and sculptures
• Deliver high quality and professional customer service in the coordination of clients’ needs
• Communicate effectively with both new and existing clients and provide ‘white glove’ client management.
• Build and maintain client relationships
• Process job requirements and gather rates from international agents and internal departments (such as packing, transport, shipping, or projects)
• Produce estimated charges in a timely manner.
• Ensure accuracy and regulations and procedures are adhered to
• Liaise with all internal and external parties to schedule resources and provide regular updates with client
• Coordinate with and support members of the shipping team and other company departments i.e. projects, transport, storage and technicians
• Collaborate successfully with external suppliers, maintaining excellent working relationships
• Timely completion/instruction of necessary documentation such as AWB, B/L, CMRs, Warehouse and Packing Orders, Export Licenses, CITES applications, ATA Carnets, instructing customs department
• Manage costings throughout project to ensure they are in line with estimates, client is managed. Compile all relevant job costings, authorizing purchase invoices and prepare client invoices

Key Skills Needed:

• Knowledge of the different types of shipping for each (Air, Sea, Road)
• Highly motivated and organised coordinator with a keen attention to detail
• High level of communication and customer service skills.
• Ability to communicate with different people across all levels
• Ability to prioritise and multitask between estimates and jobs.
• Time management skills including the ability to meet deadlines, follow up on outstanding tasks and deliver key goals
• Advanced analytical and problem-solving skills
• Accuracy with figures / sensitive data
• Team player with capability of working independently
• Commercial awareness to make positive contribution to the department and firm
• Interest in studying for IATA Cargo Managers Course