Shipping Coordinator - Galleries & Collectors

Constantine; London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a leading international art logistics company as a Project Coordinator, where your expertise will enhance services for galleries and collectors. This role involves managing client accounts, coordinating transportation, and ensuring projects are delivered on time and within budget. With a focus on premium service and client satisfaction, you'll be part of a dynamic team that values diversity and innovation. Enjoy a supportive work environment with opportunities for professional growth and flexible working arrangements after probation. If you have a passion for art logistics and client relations, this is the perfect opportunity for you.

Benefits

Life Assurance

Electric Car Scheme

Museum Association Card

Annual Leave Increases

Company Pension Scheme

YuLife Wellbeing App

Training and Development Programme

Flexible Working Pattern

Cycle to Work Scheme

Additional Holiday Days

Qualifications

• Minimum of 2 years relevant experience required, 5+ years preferred.
• Strong client relationship management and communication skills.

Responsibilities

• Coordinate projects for galleries and collectors, ensuring premium service.
• Manage client accounts and maintain relationships while booking transport.

Skills

Project Management

Client Relationship Management

IT Knowledge

Shipping Methods

Communication Skills

Education

Relevant Experience (2-5+ years)

Tools

Project Management Software

CRM Tools

Job description

Constantine is a leading international art logistics company for Private Collectors, Museums and Galleries. With over 130 years’ experience and worldwide recognition in fine art transportation, Constantine combines their unrivalled knowledge and expertise with the latest technical innovation in secure storage and project management.

Department: Galleries & Collectors

Reports to: Project Manager & Team Leader

Reports overall: General Manager

The main purpose of the job:

We are looking for a Project Coordinator to provide expert services to Galleries, Institutions, and Private Clients both in the UK and Internationally. They will become the main contact for specific client accounts as allocated by the Team Leader. We are seeking candidates with a minimum of 2 years of relevant experience but also encourage individuals with 5 or more years of experience to apply, and are keen to hear from a diverse range of experience levels.

Responsibilities and tasks:

1. To be an integral part of the Gallery and Collector Team focusing on providing a premium service.
2. Provide support to colleagues and junior members of the team.
3. A good knowledge of IT and shipping methods.
4. Provide quick but accurate responses to enquiries and estimate requests.
5. Maintain existing client base and build relationships with new clients.
6. Book transport, crate orders, liaise with agents, clients, airlines, shipping lines and other bodies within our industry.
7. Maintain files electronically in a clear and detailed order.
8. Manage and deliver projects within the time/budget constraints of the estimate provided, whilst keeping clients informed of any changes.
9. Ensure all work is handled in a confidential, professional, and consistent manner.
10. Plan your workload to meet deadlines.
11. In-house training will be provided.
12. Be flexible with your working time depending on the project.

What we are offering:

• Salary as above.
• Life Assurance.
• Electric car scheme.
• Museum Association Card.
• Annual leave increases every 3 years.
• Company pension scheme matched up to 6%.
• YuLife Wellbeing App (24/7 Digital GP, EAP & in-app rewards)
• Opportunity for growth through our training and development programme.
• Flexible working pattern office/home is offered after a successful probation period.
• Cycle to work & travel to work loan scheme (available after probationary period).
• 20 days holiday + 3 days allocated by the company (normally between Christmas & New Year's).

We foster a work environment that is inclusive as well as diverse, where our people can be themselves. Every idea and perspective is valued so that our services reflect our company values - our team members and clients.