Shipping Coordinator

Confidential; Northampton; On-site; GBP 31,000 - 37,000; Full time

Job summary

Confidential, Northamptonshire-based manufacturer, is seeking a Shipping Coordinator to manage inbound and outbound shipments, prepare shipping and customs documentation, and coordinate third-party logistics. You will liaise with Customer Service, Sales and Production to ensure on-time delivery.

You will maintain shipping records, support OTIF performance, handle Dangerous Goods regulations, and assist with returns.

Qualifications

• Experience in shipping, logistics coordination or supply chain operations.
• Knowledge of Dangerous Goods shipping requirements is advantageous.
• Strong IT skills, especially MS Office.
• Experience with ERP systems such as Microsoft Dynamics AX is beneficial.
• Excellent communication skills with internal teams and customers.
• Strong organisational skills with ability to manage multiple priorities.
• High attention to detail and accuracy.
• Proactive, solution-focused and collaborative mindset.
• Ability to work independently and in a team.

Responsibilities

• Coordinate inbound and outbound shipments of goods and materials.
• Prepare shipping, customs and Dangerous Goods documentation accurately.
• Manage haulier and logistics bookings and monitor delivery progress.
• Coordinate with internal teams to resolve shipment issues.
• Review raw material orders for stock, pricing and delivery schedules.
• Organise orders by courier, destination and shipping requirements.
• Produce pick sheets, labels and shipment packs.
• Coordinate import/export and third-party logistics activities.
• Maintain shipping records and OTIF monitoring support.
• Assist with returns and despatch activities as needed.
• Ensure compliance with customs and DG regulations (ADR, IATA, IMDG).

Skills

Shipping knowledge

Logistics coordination

IT skills

Microsoft Dynamics AX

Communication skills

Organisational skills

Attention to detail

Team collaboration

Tools

Microsoft Office

Job description

Shipping Coordinator

Location: Northamptonshire (Office Based)

Salary: 34,000

About the Role

We're recruiting on behalf of an established and highly respected manufacturing business that supplies products to customers across the UK and internationally.

What You'll Be Doing

• Coordinating inbound and outbound shipments of finished goods, raw materials and consumables.
• Preparing shipping, customs and Dangerous Goods documentation accurately and in line with customer requirements.
• Managing haulier and third-party logistics bookings while monitoring delivery progress.
• Liaising with Customer Service, Sales, Logistics, Purchasing and Production teams to resolve shipment and delivery issues.
• Reviewing and releasing raw material orders, checking stock availability, pricing and delivery schedules.
• Organising orders according to courier, destination, product type and shipping requirements.
• Producing pick sheets, shipping labels and shipment documentation packs.
• Coordinating import, export and third-party logistics activities.
• Maintaining accurate shipping records and supporting OTIF performance monitoring.
• Supporting complaint resolution, returns processing and general despatch activities when required.
• Ensuring compliance with customs regulations and Dangerous Goods legislation, including ADR, IATA and IMDG requirements.

Who We're Looking For

• Previous experience within shipping, logistics, export/import coordination or supply chain operations.
• Knowledge of Dangerous Goods shipping requirements would be highly advantageous.
• Strong IT skills, particularly within Microsoft Office packages.
• Experience of ERP systems such as Microsoft Dynamics AX would be beneficial.
• Excellent communication skills with the confidence to liaise with internal departments and external customers.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.
• High attention to detail and a commitment to accuracy.
• A proactive, solution-focused approach and willingness to support colleagues across the wider team.
• Ability to work effectively both independently and as part of a team.

What's On Offer

• Salary of 34,000.
• Monday-Friday working hours, 08:30am-5:00pm.
• Opportunity to join a well-established and growing organisation.
• Varied and challenging role within a busy supply chain environment.
• Supportive team culture with ongoing opportunities to develop your skills and knowledge.
• Exposure to international logistics, customs procedures and specialist shipping operations.

If you're an organised and detail-oriented logistics professional looking for a role where you can make a real impact, we'd love to hear from you.

All applications will be handled in accordance with current GDPR regulations.