Shipping Administrator

J Barbour & Sons Ltd; South Shields; Hybrid; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Discretionary bonus

Staff discount

Staff shop

Healthcare plan

25 days holiday

Training & development

Free parking

Canteen

Hybrid & flexible working

Friday 4pm finish

Wellbeing support

Job summary

Barbour is seeking a Shipping Administrator at our Head Office in South Shields on a temporary maternity cover basis. You will ensure right first-time shipping to global customers on time in full with high quality presentation and documentation, while maintaining clear internal and external communication.

Key duties include updating shared documents for visibility, forecasting stock movements for 3PL warehouses, meeting despatch targets, arranging forward bookings, sharing shipment docs,

Qualifications

• Experience in warehousing and logistics environment.
• Knowledge of shipping paperwork and procedures.
• Pro-active planning and time management skills.
• Excellent communication, both written and verbal.

Responsibilities

• Update shared documents to ensure visibility across departments.
• Support forecasts for incoming/outgoing stock movements for 3PL warehouses.
• Ensure despatch targets are met by the warehouse.
• Arrange forward bookings with customers and forwarders in line with despatch plans.
• Share shipment documentation with haulers and customers ahead of despatch.
• Upload shipping information to customer portals.
• Invoice shipments in a timely manner to hit monthly targets.
• Coordinate internal stock movements with subsidiary warehouse demands.

Skills

Excellent communication

Excellent written communication

Pro-active planning

Time management

Work under pressure

Strong administration

Attention to detail

Customer service experience

Education

Good standard of education

Tools

Outlook

Microsoft Excel

Microsoft Word

Job description

We have an exciting opportunity for a Shipping Administrator to join our Shipping team here at our Head Office in South Shields on a temporary, maternity cover basis. This role will be key to providing right first-time shipping to global customers on time in full with high quality presentation and documentation. The successful candidate would need to ensure that clear communication is a constant both internally and externally whilst working in line with the objectives and values of Barbour. Essential Duties and Responsibilities:

• To ensure shared documents are updated in a timely manner to ensure visibility to all departments.
• To support forecasts for incoming and outgoing stock movements for 3PL warehouses.
• To ensure the agreed despatch targets are upheld by the warehouse.
• To ensure paperwork is complete and forward bookings are made with customers and forwarders in
• line with despatch plans.
• To complete any documentation or answer any despatch queries within a timely manner.
• Ensure strong working relationships with key internal departments and external partners.
• Ensure clear communication to management to ensure resolution of any issues.
• To complete internal and external customer paperwork, inline with shipping deadlines.
• To ensure forward bookings are made with customers and forwarders in line with despatch plans.
• To share all necessary shipment documentation with haulers and customers ahead of despatch.
• To understand and upload relevant shipping information to customer portals.
• To ensure shared documents are updated in a timely manner to ensure visibility to all departments.
• Shipments to be invoiced in a timely manner to achieve monthly sales targets.
• Ensure internal stock movements are moved inline with subsidiaries warehouse demands.
• Tasks to be completed in line with business KPIs. Good standard of education
• Experience in a warehousing and logistical environment
• Computer skills, Outlook, Microsoft Excel, Microsoft Word
• Knowledge of shipping paperwork
• Experience in planning
• Excellent communication both internally and to external customers
• Excellent written communication skills in order to liaise with customers appropriately.
• Pro-active planning / time management skills to enable effective prioritisation of workload
• Able to make appropriate decisions using own initiative
• Ability to work under pressure, within closely managed targets and deadlines
• Continually look for improvement and be committed to achieving the highest standards
• Effective Administration skills Discretionary Company bonus scheme
• Staff Discount
• Staff Shop
• Healthcare Cash Plan
• 25 days holiday as standard increasing with length of service plus bank holidays
• Access to training and development activities to support your career development
• Free onsite parking
• Subsidised canteen
• Operate hybrid & flexible working
• 4pm finish on a Friday
• Wellbeing support