Shipping Administrator

The Barbour Partnership; Jarrow; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff Discount

Staff Shop

Healthcare Cash Plan

Free onsite parking

Subsidised canteen

Staff welfare support

Job summary

The Barbour Partnership is seeking a Shipping Administrator to join our Shipping team at our South Shields head office on a temporary maternity cover. You will manage despatch planning, documentation, and customer communications, coordinating with 3PL partners and hauliers to ensure on-time, accurate shipments while maintaining high service standards.

Key responsibilities include updating shared documents, forecasting stock movements, and ensuring despatch targets are met.

Qualifications

• Clear communication with internal and external stakeholders.
• Experience in warehousing and logistics environments.
• Proficient in shipping documentation and planning.
• Ability to prioritise workload and meet deadlines.

Responsibilities

• Update shared documents to ensure visibility across departments.
• Support forecasts for stock movements for 3PL warehouses.
• Ensure despatch targets are met by the warehouse.
• Complete paperwork and forward bookings with customers and forwarders.

Skills

Excellent communication

Pro-active planning

Time management

Ability to work under pressure

Strong administration

Education

Good standard of education

Tools

Outlook

Microsoft Excel

Microsoft Word

Job description

We have an exciting opportunity for a Shipping Administrator to join our Shipping team here at our Head Office in South Shields on a temporary, maternity cover basis. This role will be key to providing right first-time shipping to global customers on time in full with high quality presentation and documentation. The successful candidate would need to ensure that clear communication is a constant both internally and externally whilst working in line with the objectives and values of Barbour.,

• To ensure shared documents are updated in a timely manner to ensure visibility to all departments.
• To support forecasts for incoming and outgoing stock movements for 3PL warehouses.
• To ensure the agreed despatch targets are upheld by the warehouse.
• To ensure paperwork is complete and forward bookings are made with customers and forwarders in line with despatch plans.
• To complete any documentation or answer any despatch queries within a timely manner.
• Ensure strong working relationships with key internal departments and external partners.
• Ensure clear communication to management to ensure resolution of any issues.
• To complete internal and external customer paperwork, inline with shipping deadlines.
• To ensure forward bookings are made with customers and forwarders in line with despatch plans.
• To share all necessary shipment documentation with haulers and customers ahead of despatch.
• To understand and upload relevant shipping information to customer portals.
• To ensure shared documents are updated in a timely manner to ensure visibility to all departments.
• Shipments to be invoiced in a timely manner to achieve monthly sales targets.
• Ensure internal stock movements are moved inline with subsidiaries warehouse demands.
• Tasks to be completed in line with business KPIs.
• Good standard of education
• Experience in a warehousing and logistical environment
• Computer skills, Outlook, Microsoft Excel, Microsoft Word
• Knowledge of shipping paperwork
• Experience in planning
• Excellent communication both internally and to external customers
• Excellent written communication skills in order to liaise with customers appropriately.
• Pro-active planning / time management skills to enable effective prioritisation of workload
• Able to make appropriate decisions using own initiative
• Ability to work under pressure, within closely managed targets and deadlines
• Continually look for improvement and be committed to achieving the highest standards
• Effective Administration skills
• Discretionary Company bonus scheme
• Staff Discount
• Staff Shop
• Healthcare Cash Plan
• 25 days holiday as standard increasing with length of service plus bank holidays
• Access to training and development activities to support your career development
• Free onsite parking
• Subsidised canteen
• Operate hybrid & flexible working
• 4pm finish on a Friday
• Wellbeing support