Shipping Administrator

BARBOUR; Jarrow; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff Discount

Healthcare Cash Plan

25 days holiday

Job summary

BARBOUR is seeking a Shipping Administrator to join our Shipping team at the Head Office in South Shields on a temporary maternity cover basis. You will ensure right first-time shipping to global customers on time in full with accurate presentation and documentation.

The role requires strong communication with internal teams and external partners, experience in warehousing/logistics, and proficiency with Outlook, Excel and Word. Hybrid working and staff benefits are available.

Qualifications

• Experience in warehousing and logistical environments.
• Proficient in shipping paperwork and documentation.
• Strong communication with internal and external stakeholders.
• Ability to plan and prioritise workload under targets.

Responsibilities

• Maintain updated shared documents for visibility across departments.
• Support forecasts for stock movements for 3PL warehouses.
• Ensure despatch targets are met by the warehouse.
• Coordinate forward bookings with customers and forwarders.
• Prepare and share shipment documentation with haulers and customers.

Skills

Warehousing experience

Logistics experience

Outlook

Excel

Word

Shipping paperwork

Planning

Communication

Administration

Education

Good standard of education

Tools

Outlook

Microsoft Excel

Microsoft Word

Job description

Position Overview:

We have an exciting opportunity for a Shipping Administrator to join our Shipping team here at our Head Office in South Shields on a temporary, maternity cover basis. This role will be key to providing right first-time shipping to global customers on time in full with high quality presentation and documentation. The successful candidate would need to ensure that clear communication is a constant both internally and externally whilst working in line with the objectives and values of Barbour.

Essential Duties and Responsibilities:

• To ensure shared documents are updated in a timely manner to ensure visibility to all departments.
• To support forecasts for incoming and outgoing stock movements for 3PL warehouses.
• To ensure the agreed despatch targets are upheld by the warehouse.
• To ensure the paperwork is complete and forward bookings are made with customers and forwarders in
• line with despatch plans.
• To complete any documentation or answer any despatch queries within a timely manner.
• Ensure strong working relationships with key internal departments and external partners.
• Ensure clear communication to management to ensure resolution of any issues.
• To complete internal and external customer paperwork, inline with shipping deadlines.
• To ensure forward bookings are made with customers and forwarders in line with despatch plans.
• To share all necessary shipment documentation with haulers and customers ahead of despatch.
• To understand and upload relevant shipping information to customer portals.
• To ensure shared documents are updated in a timely manner to ensure visibility to all departments.
• Shipments to be invoiced in a timely manner to achieve monthly sales targets.
• Ensure internal stock movements are moved inline with subsidiaries warehouse demands.
• Tasks to be completed in line with business KPIs.

Skills and Experience:

• Good standard of education
• Experience in a warehousing and logistical environment
• Computer skills, Outlook, Microsoft Excel, Microsoft Word
• Knowledge of shipping paperwork
• Experience in planning
• Excellent communication both internally and to external customers
• Excellent written communication skills in order to liaise with customers appropriately.
• Pro-active planning / time management skills to enable effective prioritisation of workload
• Able to make appropriate decisions using own initiative
• Ability to work under pressure, within closely managed targets and deadlines
• Continually look for improvement and be committed to achieving the highest standards
• Effective Administration skills

Benefits:

• Discretionary Company bonus scheme
• Staff Discount
• Staff Shop
• Healthcare Cash Plan
• 25 days holiday as standard increasing with length of service plus bank holidays
• Access to training and development activities to support your career development
• Free onsite parking
• Subsidised canteen
• Operate hybrid & flexible working
• 4pm finish on a Friday
• Wellbeing support