Shift Team Lead - Flexible Hours & Great Service

Tesco Retail; Northam; On-site; GBP 2,148,000 - 2,480,000; Part time

Job summary

Tesco Shift Lead role in the United Kingdom places you at the heart of our stores, delivering a great customer experience, leading a team, and coordinating daily store operations.

Starting pay is £15.59 per hour, rising to £16.86 in stores within the M25. We guarantee a minimum of 16 hours per week, with some locations offering 12+ hours. Flexible hours and a commitment to inclusion are part of Tesco's culture.

Qualifications

• Experience in a team lead or management position in a fast-paced retail environment.
• Strong role model with a passion for delivering great service.
• Clear communicator with diverse methods to keep the team informed.
• Natural leader who motivates and inspires the team to deliver outstanding results.

Responsibilities

• Lead the store team to deliver a great in-store customer experience.
• Work across store areas and with colleagues on day-to-day queries.
• Build inclusive relationships to help colleagues perform at their best.
• Lead the store in the Manager's absence with confidence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, give feedback and role model great service.
• Seek opportunities to better serve customers and the community.

Skills

Team leadership

Retail experience

Communication skills

Leadership qualities

Customer service

Job description

Tesco Shift Lead role in the United Kingdom places you at the heart of our stores, delivering a great customer experience, leading a team, and coordinating daily store operations.

Starting pay is £15.59 per hour, rising to £16.86 in stores within the M25. We guarantee a minimum of 16 hours per week, with some locations offering 12+ hours. Flexible hours and a commitment to inclusion are part of Tesco's culture.