Shift Supervisor - Lead Teams, Flexible Hours, Top Service

Moto Hospitality; Reading; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Annual bonus

Discount on brands

Pension

Life assurance

Development opportunities

Job summary

Moto Hospitality is hiring a Supervisor at Reading Services, M4 motorway, Burghfield. £28,500 per annum for 40 hours per week, with performance-driven bonus potential and substantial staff discounts, plus enhanced benefits and development opportunities.

As the supervisor, you’ll be the strong right hand to the Store Manager, leading shifts, maintaining high food safety and service standards, and creating a positive team culture.

Qualifications

• Proven experience leading or supervising teams in retail, hospitality, catering, or customer service.
• Passion for delivering memorable customer experiences.
• Great communication skills and ability to make decisions.
• Ability to work on own initiative and under pressure

Responsibilities

• Lead shifts with confidence, ensuring smooth operations during busy trading periods.
• Create a positive, high-energy culture where colleagues feel valued, supported, and empowered.
• Maintain outstanding food safety, health & safety, and compliance standards at all times.
• Monitor performance through key metrics and drive continuous improvement.
• Act as a role model for Pret's values, service standards, and ways of working.

Skills

Leadership

Customer service

Communication

Decision making

Job description

Moto Hospitality is hiring a Supervisor at Reading Services, M4 motorway, Burghfield. £28,500 per annum for 40 hours per week, with performance-driven bonus potential and substantial staff discounts, plus enhanced benefits and development opportunities.

As the supervisor, you’ll be the strong right hand to the Store Manager, leading shifts, maintaining high food safety and service standards, and creating a positive team culture.