Shift Supervisor – Lead Guest Service & Training

Brass Haus; Bournemouth; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Flexible shifts

Discounts across brands

Wagestream access

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Brass Haus at Mitchells & Butlers is hiring a Part Time Shift Supervisor. You’ll welcome guests, lead a friendly team and help deliver standout service in a busy pub environment.

You’ll be responsible for day-to-day site operations, training your team, maintaining cleanliness and safety standards, and promoting great dining and a welcoming atmosphere for every visitor.

Qualifications

• Experience in hospitality or food service is preferred.
• Ability to train staff and develop team skills.
• Maintain high standards of cleanliness and safety.

Responsibilities

• Be part of day-to-day running of the site: act as host, serve guests and confidently lead your team.
• Be a shift leader and role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Customer service

Training staff

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Part Time Shift Supervisor atthe Brass Haus,you’ll give a warm welcome to everyone who visits. With a passion for great service andtraining great people, you’ll lead a team that keeps our guests coming back formore.

Join us at Oaktree Pubs. Our teams are the local legends. The atmosphere is Vibrant, the food hearty, and the drinks always flowing. So if you want to join our team at the heart of the community, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Lovedining out? You'll love it even more with a massive 33% discount across all ourbrands. Whether its date night at Miller & Carter, a family roast at TobyCarvery or socialising with friends in the city at All Bar One, we’ve got youcovered.
• 20%discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  
• Nevera dull moment – fun, laughs and lifelong friends!

On top of this, as part of Mitchells & Butlersyou will receive a pension; 28 days paid holiday; high-street shoppingdiscounts; and we even give you free shares! There's also a free employee helpline-to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Bepart of the day-to-day running of the site: acting as a host, serving guestsand confidentlylead your team
• Be a shift leader
• Be a role model for yourteams, helping with their training
• Maintain high standards ofcleanliness and safety

At M&B, we want people to be supported, valued,able to be themselves and work in a great team. Join us and help us makeevery guest feel truly welcome.

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