Shift Supervisor - Lead Guest Service & Team Training

Inn-On-the-Lak; Godalming; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Brand discounts

Wagestream access

Pension

Holiday entitlement

Share option

Employee helpline

Team socials

Free shares

Job summary

Inn on the Lake in the United Kingdom is seeking a proactive Shift Supervisor to welcome guests and lead a team to deliver outstanding service across dining and events. You’ll train colleagues, uphold standards, and ensure smooth day-to-day operation from opening to close with warmth and professionalism.

As part of Premium Country Pubs, you’ll enjoy staff discounts, a pension, 28 days holiday, and team socials within a supportive hospitality team.

Qualifications

• Hospitality experience preferred.
• Proven ability to lead a team and maintain service standards.
• Strong communication and customer-service orientation.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Guest service

Training

Coaching

Job description

Inn on the Lake in the United Kingdom is seeking a proactive Shift Supervisor to welcome guests and lead a team to deliver outstanding service across dining and events. You’ll train colleagues, uphold standards, and ensure smooth day-to-day operation from opening to close with warmth and professionalism.

As part of Premium Country Pubs, you’ll enjoy staff discounts, a pension, 28 days holiday, and team socials within a supportive hospitality team.