Shift Supervisor - Lead Guests, Train Team & Keep Standards

Sun; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across brands

20% discount for friends and family

Wagestream

Pension

28 days paid holiday

Free shares

Employee helpline

Team socials

Job summary

The Sun in London (Castle Pubs) is seeking a Shift Supervisor to welcome guests, lead a team, and train colleagues, ensuring high standards of service during busy shifts.

You will supervise front-of-house operations, maintain cleanliness and safety, and promote a welcoming atmosphere across the venue within Mitchells & Butlers’ pubs. Enjoy staff discounts, pension, and career progression.

Qualifications

• Experience leading hospitality or retail teams.
• Proven ability to train staff and maintain service standards.
• Customer service excellence and guest focus.

Responsibilities

• Be part of day-to-day operations, host guests, and lead your team.
• Act as shift leader and role model for training.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Customer service

Training staff

Job description

The Sun in London (Castle Pubs) is seeking a Shift Supervisor to welcome guests, lead a team, and train colleagues, ensuring high standards of service during busy shifts.

You will supervise front-of-house operations, maintain cleanliness and safety, and promote a welcoming atmosphere across the venue within Mitchells & Butlers’ pubs. Enjoy staff discounts, pension, and career progression.