Shift Supervisor — Flexible Shifts & Team Perks

Encore; Stratford-upon-Avon; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Discounts across brands

Wagestream access

Pension plan

Paid holidays

Share scheme

Employee helpline

Team socials

Job summary

Encore in the United Kingdom is seeking a Shift Supervisor to welcome guests, lead a team and ensure excellent service. You’ll train staff, maintain high standards of cleanliness and safety, and act as a role model during shifts.

Join Mitchells & Butlers' Premium Country Pubs family and enjoy strong benefits, pension, holidays, and employee discounts while helping guests feel welcome and valued at every visit.

Qualifications

• Experience in hospitality or guest service.
• Experience leading a team and training colleagues.
• Commitment to high standards of cleanliness and safety.

Responsibilities

• Oversee daily site operations as host and team lead.
• Lead shifts and mentor staff.
• Train team members and maintain service standards.
• Monitor cleanliness and safety compliance.

Skills

Customer service

Team leadership

Staff training

Hospitality

Job description

Encore in the United Kingdom is seeking a Shift Supervisor to welcome guests, lead a team and ensure excellent service. You’ll train staff, maintain high standards of cleanliness and safety, and act as a role model during shifts.

Join Mitchells & Butlers' Premium Country Pubs family and enjoy strong benefits, pension, holidays, and employee discounts while helping guests feel welcome and valued at every visit.