Shift Supervisor: Lead Guest Experience & Team Training

Mitchells & Butlers PLC; Wendover; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across brands

20% friends & family discount

Wagestream

Free shares

Pension

28 days holiday

Shopping discounts

Employee helpline

Team socials

Job summary

Mitchells & Butler PLC is seeking a Shift Supervisor at the Firecrest, part of Vintage Inns, to warmly welcome guests and deliver consistently excellent service. You’ll lead a friendly team, train staff on shift, and role model hospitality in a cosy pub setting.

You’ll enjoy flexible shifts, generous discounts across all brands, Wagestream access, pension, 28 days holiday and other staff benefits. Join a supportive team that values guests and colleagues, maintains high cleanliness and safety

Qualifications

• Experience in hospitality or pub/restaurant service preferred.
• Ability to lead a team and train staff on shift.
• Commitment to guest care and service quality.

Responsibilities

• Oversee day-to-day service and guest welcome.
• Lead and train on shift operations.
• Maintain high standards of cleanliness and safety.

Skills

Customer service

Team leadership

Training staff

Health & safety

Job description

Mitchells & Butler PLC is seeking a Shift Supervisor at the Firecrest, part of Vintage Inns, to warmly welcome guests and deliver consistently excellent service. You’ll lead a friendly team, train staff on shift, and role model hospitality in a cosy pub setting.

You’ll enjoy flexible shifts, generous discounts across all brands, Wagestream access, pension, 28 days holiday and other staff benefits. Join a supportive team that values guests and colleagues, maintains high cleanliness and safety