Guest Experience Shift Leader (Flexible Shifts)

Mitchells & Butlers PLC; East Midlands; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream access

Pension

28 days paid holiday

High-street shopping discounts

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers PLC, Ember Inns at Hollybrook, is seeking a Shift Supervisor to warmly welcome guests and lead a team delivering great service in a bustling pub setting.

You’ll train colleagues, supervise daily operations, maintain cleanliness and safety, and ensure every guest leaves at their best.

Join a supportive team with flexible shifts, staff discounts, pension, 28 days holiday, and opportunities to develop within our brands.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Guest service excellence

Team leadership

Staff training

Health and safety awareness

Job description

Mitchells & Butlers PLC, Ember Inns at Hollybrook, is seeking a Shift Supervisor to warmly welcome guests and lead a team delivering great service in a bustling pub setting.

You’ll train colleagues, supervise daily operations, maintain cleanliness and safety, and ensure every guest leaves at their best.

Join a supportive team with flexible shifts, staff discounts, pension, 28 days holiday, and opportunities to develop within our brands.