Shift Supervisor: Lead Service & Training (Flexible Shifts)

Firecrest; Aylesbury, Wendover; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Flexible shifts

Staff discounts across brands

Pension

28 days holiday

Team socials

Training and development

Job summary

Firecrest at Vintage Inns is seeking a Shift Supervisor to welcome guests, lead a frontline team and deliver warm, outstanding service across our pubs, ensuring guests return again and again. You’ll train staff, schedule and supervise shifts, model a can‑do attitude, and uphold the highest standards of cleanliness, safety and guest care throughout the site.

We offer flexible shifts to fit around you, generous discounts across our brands, pension, 28 days holiday, and team socials as part of

Qualifications

• Experience in hospitality or pubs is preferred.
• Ability to train and coach team members.
• Maintain high standards of cleanliness and safety.
• Excellent guest service and communication skills.

Responsibilities

• Oversee day‑to‑day site operations as shift supervisor.
• Lead a team and provide on‑the‑job training.
• Ensure standards of service, cleaning and safety are maintained.
• Be a role model and uphold brand standards across shifts.

Skills

Customer service

Team leadership

Training staff

Hospitality experience

Job description

Firecrest at Vintage Inns is seeking a Shift Supervisor to welcome guests, lead a frontline team and deliver warm, outstanding service across our pubs, ensuring guests return again and again. You’ll train staff, schedule and supervise shifts, model a can‑do attitude, and uphold the highest standards of cleanliness, safety and guest care throughout the site.

We offer flexible shifts to fit around you, generous discounts across our brands, pension, 28 days holiday, and team socials as part of