Shift Supervisor: Lead Guest Experience & Team Training

Mitchells & Butlers PLC; Oxford; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Flexible shifts

33% brand discount

20% discount for friends & family

Wagestream access

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC in Oxford is seeking a Shift Supervisor for Castle Pubs. Welcome guests, lead a team and ensure excellent service with a focus on training and development. The role sits at the heart of a busy pub environment.

Join a supportive team at Mitchells & Butlers, benefiting from flexible shifts, staff discounts, pension and holiday entitlements as part of our valuable benefits package.

Qualifications

• Hospitality experience preferred.
• Experience of supervising or training teams is a plus.
• Strong customer service and communication skills.

Responsibilities

• Be part of day-to-day site operations: host guests and lead the team.
• Be a shift leader.
• Provide on-the-job training and coaching to staff.
• Maintain high standards of cleanliness and safety.

Job description

Mitchells & Butlers PLC in Oxford is seeking a Shift Supervisor for Castle Pubs. Welcome guests, lead a team and ensure excellent service with a focus on training and development. The role sits at the heart of a busy pub environment.

Join a supportive team at Mitchells & Butlers, benefiting from flexible shifts, staff discounts, pension and holiday entitlements as part of our valuable benefits package.