Shift Supervisor – Lead Service & Team Training

MITCHELLS & BUTLERS PLC; Stratford-upon-Avon; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

33% dining discounts across brands

20% discounts for friends and family

Wagestream

Pension

28 days paid holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC in Stratford-upon-Avon is seeking a Shift Supervisor to welcome guests, lead a frontline team and deliver great service across our venues. You’ll help train staff, uphold brand standards and ensure smooth daily operations.

The role offers flexible shifts and a supportive team environment. You’ll join Premium Country Pubs with opportunities to develop within a busy hospitality group and enjoy employee discounts and other benefits.

Qualifications

• Experience in hospitality and leading teams is preferred.
• Strong customer service and the ability to train staff.

Responsibilities

• Be part of day-to-day site operations, host guests and lead your team.
• Be a shift leader and role model for training.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Customer service

Training others

Health & safety awareness

Job description

Mitchells & Butlers PLC in Stratford-upon-Avon is seeking a Shift Supervisor to welcome guests, lead a frontline team and deliver great service across our venues. You’ll help train staff, uphold brand standards and ensure smooth daily operations.

The role offers flexible shifts and a supportive team environment. You’ll join Premium Country Pubs with opportunities to develop within a busy hospitality group and enjoy employee discounts and other benefits.