Shift Supervisor | Flexible Hours & Team Training

Plough; London Borough of Southwark; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

33% dining discount across all brands

20% discount for friends and family

Wagestream access

Pension

28 days paid holiday

Employee shares

Employee helpline

Job summary

Plough is seeking a Shift Supervisor to welcome guests and lead a team across busy pub shifts in London. You will train team members, maintain service standards, and role model excellence in hospitality.

Join us at Castle Pubs under Mitchells & Butlers, enjoying a supportive team culture, progression opportunities, and numerous staff benefits including discounts, pension, and flexible shift patterns.

Qualifications

• Customer service excellence and guest hospitality
• Ability to lead and develop a team on shift
• Willingness to train and mentor staff

Responsibilities

• Be part of day-to-day site operations, hosting guests and confidently leading your team
• Act as shift leader and role model for your team
• Support training and maintain high standards of cleanliness and safety

Skills

Guest service

Team leadership

Training

Job description

Plough is seeking a Shift Supervisor to welcome guests and lead a team across busy pub shifts in London. You will train team members, maintain service standards, and role model excellence in hospitality.

Join us at Castle Pubs under Mitchells & Butlers, enjoying a supportive team culture, progression opportunities, and numerous staff benefits including discounts, pension, and flexible shift patterns.