Shift Supervisor - Lead Guest Service & Team Training

MITCHELLS & BUTLERS PLC; Aylesbury; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

33% discount across all brands

20% discount for friends & family

Wagestream access

Pension

28 days paid holiday

Free shares

Free employee helpline

Job summary

Mitchells & Butler PLC’s Buckinghamshire Yeoman pub invites a Shift Supervisor to lead a hospitality team on site. You’ll host guests, guide your team, and ensure smooth service across shifts in a busy pub environment.

You’ll train staff, uphold cleanliness and safety standards, and contribute to a welcoming atmosphere that keeps guests returning. This role sits within the Mitchells & Butlers family and offers teamwork, discounts, and staff benefits.

Qualifications

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Guest service

Training & coaching

Hospitality mindset

Job description

Mitchells & Butler PLC’s Buckinghamshire Yeoman pub invites a Shift Supervisor to lead a hospitality team on site. You’ll host guests, guide your team, and ensure smooth service across shifts in a busy pub environment.

You’ll train staff, uphold cleanliness and safety standards, and contribute to a welcoming atmosphere that keeps guests returning. This role sits within the Mitchells & Butlers family and offers teamwork, discounts, and staff benefits.