Shift Supervisor: Lead Fast-Paced Team & Guest Experience

Popeyes Louisiana Chicken UK&I; Manchester; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Hourly rate £12.75–£13.25 with Duty-­-

£1000 management refer a friend bonus

Flexible schedules

Free meals on shift

Gym + retail discounts

Tech scheme

Fast track management development

Job summary

Popeyes UK&I is seeking a proactive Shift Supervisor to run shifts, coach the team, and deliver outstanding food quality and guest experience in a fast-paced environment at our Manchester locations.

You will support management, lead pre-shift briefings, and drive performance while upholding HACCP, health & safety, and brand standards. This is your chance to develop into management and help shape a lively, energetic workplace.

Qualifications

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment (QSR or fast casual dining preferable)
• Lead-from-the-front mindset with hands-on support for the team
• Passion for people and driving great results
• Confidence in managing standards, compliance, and food safety

Responsibilities

• Run your shift and lead the team to deliver Popeyes' outstanding food quality, speed of service, and guest experience standards
• Support your management team in hitting performance goals and driving results
• Lead pre-shift briefings and keep your team aligned, focused, and energised
• Be the role model - set the tone, keep standards high, and lead from the front
• Create a fun, inclusive environment where both team and guests feel the energy
• Coach, train, and develop your team - building future leaders
• Ensure full compliance with food safety (HACCP), health & safety, and company standards
• Take ownership of your shift performance - labour, flow, and service
• Bring the fun and keep the energy high, the service smooth, and the culture poppin'

Skills

Leadership

Team leadership

Communication skills

People management

Food safety awareness

Tools

HACCP knowledge

Job description

Popeyes UK&I is seeking a proactive Shift Supervisor to run shifts, coach the team, and deliver outstanding food quality and guest experience in a fast-paced environment at our Manchester locations.

You will support management, lead pre-shift briefings, and drive performance while upholding HACCP, health & safety, and brand standards. This is your chance to develop into management and help shape a lively, energetic workplace.