Shift Leader — Fast-Paced Team Coach & Guest Experience

POPEYES UK CHICKEN & PIZZA LTD; Belfast City; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Hourly rate

Duty Manager premium

Refer a friend bonus

Flexible schedules

Free meals

Gym discounts

Tech scheme

Fast track development

Job summary

Popeyes UK&I is seeking a Shift Supervisor to run shifts, coach a fast-paced team, and deliver outstanding guest experiences. You’ll direct and support the team, ensuring food quality, speed of service, and compliance with standards across every shift.

Join a vibrant brand with strong development pathways and employee perks, including progression to management roles and ongoing training. This role offers an engaging, energetic environment with opportunities to lead from the front.

Qualifications

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment.
• Lead-from-the-front mindset with hands-on support.
• Strong communication and ability to motivate a team.
• Confidence in managing standards, compliance, and food safety.

Responsibilities

• Run your shift and lead the team to deliver food quality, speed of service, and guest experience standards.
• Support management in hitting performance goals and driving results.
• Lead pre-shift briefings and keep the team aligned, focused, and energised.
• Be the role model—set the tone, keep standards high, and lead from the front.
• Create a fun, inclusive environment for team and guests.
• Coach, train, and develop your team—building future leaders.
• Ensure full compliance with food safety (HACCP), health & safety, and company standards.
• Take ownership of shift performance—labour, flow, and service.
• Bring energy, maintain service smooth operations and culture.

Skills

Team leadership

Communication skills

Food safety knowledge

Labour management

Job description

Popeyes UK&I is seeking a Shift Supervisor to run shifts, coach a fast-paced team, and deliver outstanding guest experiences. You’ll direct and support the team, ensuring food quality, speed of service, and compliance with standards across every shift.

Join a vibrant brand with strong development pathways and employee perks, including progression to management roles and ongoing training. This role offers an engaging, energetic environment with opportunities to lead from the front.