Shift Supervisor: Fast-Paced QSR Leader, Growth Path

Popeyes Louisiana Chicken UK&I; Worcester; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Free meals on shift

Discounts for staff

Gym + retail discounts

Tech scheme

Refer a friend bonus

Job summary

Popeyes Louisiana Chicken UK&I in the United Kingdom is seeking a passionate Shift Supervisor to run shifts, direct and coach the team, and deliver outstanding food quality and guest experience in a fast-paced setting.

You’ll support management, own your shift, and strive for strong results across people, product, and guest satisfaction. The role offers flexible schedules, meals on shift, and development opportunities towards AGM and beyond.

Qualifications

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment (QSR or fast casual dining preferable).
• Lead-from-the-front mindset — hands-on and supports the team at all times.
• Passion for people — great results come from great teams.
• Confidence in managing standards, compliance, and food safety.
• Strong communication skills and the ability to motivate a team.
• Stay calm, organised, and focused in a busy environment.
• Growth mindset and desire to develop into management.

Responsibilities

• Run your shift and lead the team to deliver Popeyes’ food quality, speed of service, and guest experience standards.
• Support management in hitting performance goals and driving results.
• Lead pre-shift briefings and keep your team aligned, focused, and energised.
• Be the role model — set the tone, keep standards high, and lead from the front.
• Create a fun, inclusive environment where both team and guests feel the energy.
• Coach, train, and develop your team — building future leaders.
• Ensure full compliance with HACCP, health & safety, and company standards.
• Take ownership of your shift performance — labour, flow, and service.
• Bring energy to keep service smooth and culture engaging.

Skills

Leadership

Team coaching

Communication

Food safety

Job description

Popeyes Louisiana Chicken UK&I in the United Kingdom is seeking a passionate Shift Supervisor to run shifts, direct and coach the team, and deliver outstanding food quality and guest experience in a fast-paced setting.

You’ll support management, own your shift, and strive for strong results across people, product, and guest satisfaction. The role offers flexible schedules, meals on shift, and development opportunities towards AGM and beyond.