Shift Supervisor — Lead Fast-Paced Team (Flexible Hours)

Euro Garages; Witham; On-site; GBP 1,515,000 - 2,066,000; Full time

Benefits offered by this job

Starbucks discount

Quarterly bonus

Free beverage

Virtual GP

Wellbeing service

Employee assistance

Recognition rewards

Career progression

Learning library

Compassionate leave

Life assurance

Guaranteed hours

Job summary

Euro Garages is seeking a Shift Supervisor for a Starbucks at Witham. You will lead a fast-paced team, ensure fresh products, and deliver outstanding customer service while supporting the Store Manager with daily operations.

You will prepare beverages, maintain store standards, and drive customer satisfaction. The role offers flexible shifts and career progression within a large retail group.

Qualifications

• Previous supervisory experience is preferred.
• Experience in hospitality, retail, or a customer-focused environment.
• A passion for delivering excellent customer service and creating great experiences.
• Confidence to lead, motivate, and support a team in a fast-paced environment.
• A proactive attitude with the ability to make decisions and take ownership.
• Strong communication and organisational skills.
• Enthusiasm to make an impact and help drive team success.

Responsibilities

• Lead and inspire the team by supervising daily operations, delegating tasks, and motivating colleagues to deliver great results.
• Create exceptional customer experiences by building a welcoming atmosphere, delivering outstanding service, and helping customers discover products they’ll love.
• Support smooth store operations by assisting the Store Manager with stock control, ordering, banking, and administration while maintaining accurate records.
• Champion quality and safety by taking an active role in food preparation, ensuring high standards of food safety, health and safety, and cleanliness are maintained.
• Keep the store looking its best by creating an inviting, vibrant, and well-presented environment where customers and colleagues enjoy spending time.
• Lead by example every day by setting high standards, supporting the team during busy periods, and stepping in to keep operations running smoothly when needed.
• Craft great products with confidence by preparing coffee, food, and beverages to brand standards, delivering quality and consistency with every order.

Job description

Euro Garages is seeking a Shift Supervisor for a Starbucks at Witham. You will lead a fast-paced team, ensure fresh products, and deliver outstanding customer service while supporting the Store Manager with daily operations.

You will prepare beverages, maintain store standards, and drive customer satisfaction. The role offers flexible shifts and career progression within a large retail group.