Shift Supervisor Lead - Flexible, Fast-Paced Cafe Ops

Euro Garages; Newmarket; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

EG Cares Benefits & Rewards Platform

Starbucks discount (30%) on food/drink

Quarterly Bonus Incentive

Free beverage on every shift

24/7 Virtual GP & Wellbeing Service

Employee Assistance Programme

Recognition rewards and work annivers—

Career progression opportunities

Compassionate leave

Life Assurance

Guaranteed contracted hours

Job summary

Euro Garages in Newmarket is seeking a Starbucks Shift Supervisor to lead daily store operations, oversee shifts in the Store Manager’s absence, and deliver outstanding customer service. You will prepare beverages, maintain store standards, and support colleagues to ensure smooth operations.

Join a busy food-service environment with opportunities for development, a strong benefits platform, and guaranteed contracted hours.

Qualifications

• Previous supervisory experience is preferred, but not essential.
• Experience in hospitality, retail, or a customer-focused environment.
• A passion for delivering excellent customer service and creating great experiences.
• Confidence to lead, motivate, and support a team in a fast-paced environment.
• A proactive attitude with the ability to make decisions and take ownership.
• Strong communication and organisational skills.
• A willingness to learn, develop, and take the next step in your career.
• Enthusiasm to make an impact and help drive team success.

Responsibilities

• Lead and inspire the team by supervising daily operations and training.
• Create exceptional customer experiences and help customers discover products they’ll love.
• Support store operations with stock control, ordering, banking, and administration.
• Champion quality and safety in food preparation and store cleanliness.
• Keep the store inviting, vibrant, and well-presented for customers and colleagues.
• Lead by example during busy periods and cover shifts when needed.
• Craft great products with confidence by preparing beverages to brand standards.

Skills

Supervisory experience

Customer service

Communication

Organisational skills

Decision making

Job description

Euro Garages in Newmarket is seeking a Starbucks Shift Supervisor to lead daily store operations, oversee shifts in the Store Manager’s absence, and deliver outstanding customer service. You will prepare beverages, maintain store standards, and support colleagues to ensure smooth operations.

Join a busy food-service environment with opportunities for development, a strong benefits platform, and guaranteed contracted hours.